HiPath 4000 Intercom/ Speaker/ Broadcast Question

[JAG695]

Merry Christmas and Happy Holidays all.

I am new to the forum so pardon for any newb behavior associated with my question. I have used the search function but the results aren't quite answering the questions I have.

At our site we have a HiPath 4000 and the President of our organization is asking to have an Intercom Speakerphone installed between her and 3 secretaries. Normally I'd create a COMGR, add them, assign their Intercom numbers respectively and all set.

Another option is creating a broadcast group where a number is dialed on a phone that has speaker call deactivated and you can One-way Intercom someone.

What our President wants is something where she can press 1 button and it connects to her 3 assistants via speakerphone. I have been trying to find a way to do this to no avail and was hoping someone here can suggest something or know exactly how to configure this sort of function.

The key here is that she wants to press 1 button and that is it, no codes, no full extensions. Any help would be appreciated.

Regards,

Jeremy

 

[Moriendi]

I'm not clear on what you want to do. You can store some features under a name key (DDS, 'fixed' feature below). Options from manual are below.

–
Speaker Call - One-way
Provides the capability to allow users of analog terminals and digital system- or IP telephones to initiate a speaker call, which provides a one-way connection to a single destination (prime line) of their choice.
–
Speaker Call - Fixed One-way
Provides the possibility to store the feature into a DDS-key. The DDS-key contains the connections index number and its destination.
–
COM Group Call
Provides the possibility to initiate calls from digital system- or IP telephones within a work group and to establish a two-party connection by using only few digits. The connection establishment is based on the used terminal, not on the used line.
–
COM Group Call - Fixed
Provides the possibility to store the feature into a DDS-key. The DDS-key contains the connections index number and its destination.
–
COM Group Speaker Call - Two-way
Provides the possibility for users of digital system- or IP telephones to call members within the same COM-group, to automatically activate the targets speaker, and to talk.
To establish the connection, the user pushes the intercom-key or dials the access code and the targets COM-Group number. Microphone and speaker (provided existent) of the target terminal are activated automatically.
–
COM Group Speaker Call - Fixed Two-way (uses COM Group Speaker Call - Two-way feature programmed onto a DDS key)
Provides the possibility to store the feature into a DDS-key. The DDS-key contains the connections index number and its destination.
–
Speaker Call - One-way - Broadcast
Provides the capability to initiate a speaker call to multiple (maximum 40 keysets) keyset destinations simultaneously. Upon a user answering the broadcast, that user is connected with the originator of the broadcast. All other connections are deactivated.


Intercom features can be accessed from idle, dial, talk, and consultation dial states.

 

[JAG695]

COM Group Speaker Call - Two-way
Provides the possibility for users of digital system- or IP telephones to call members within the same COM-group, to automatically activate the targets speaker, and to talk.
To establish the connection, the user pushes the intercom-key or dials the access code and the targets COM-Group number. Microphone and speaker (provided existent) of the target terminal are activated automatically.
–
COM Group Speaker Call - Fixed Two-way (uses COM Group Speaker Call - Two-way feature programmed onto a DDS key)
Provides the possibility to store the feature into a DDS-key. The DDS-key contains the connections index number and its destination.

Thanks for the reply Moriendi! My apologies on the lack of clarity. Seems like a COM Group Speaker would be the best route to go. What our President wants is an old school intercom system where one button is pressed and she can speak into it to reach some of her staff, via speaker phone. We want something where all she has to do is press a button and it reaches her assistants, she doesn't want to have to learn a different intercom codes for different users. Just one code, broadcast and boom!

Thanks again for any input.

 

[donb01]

If you want all the assistants at once to be paged I would use a broadcast group for that. If one of them picks up after the broadcast they will be immedately connected to answer the question, and if no one picks up (after a come to my office page) nothing else happens.

If you want them accessible individually you could set up a separate repdial key with the code to dial each user in a COM group....

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA