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Hipath 4000 Hold Timer

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chrapojr

IS-IT--Management
Jul 30, 2012
1
US
I'm for some reason drawing a complete blank in trying to remember where to change the hold timer.

Scenario - user puts a call on hold. After a set time - I believe the call rings back to the local phone and if not answered then goes to our attendant console.

Any input on where to change this timer and/or the behavior of where the call goes when the timer expires?

 
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