Hipath 3000 v10 SIP provider DID Setup

memmas · Dec 19, 2016

Hello,

I have a hipath 3000 with HG1500 and I setup few SIP providers that work calling external for years, but now we bought DID lines and I tried every configuration, and can't get to make them call at call group nor on extensions.

Also we had ISDN lines but now all our lines are VoIP DIDs...
I set at
lines/network -> routes: location number on PABX
but nothing.

Does anyone knows a guide or a tip about DID lines...?

Thanks in advance..

cody64 · Dec 20, 2016

Hi,

You need to add them under the itsp in the hg config. If you right click on the pilot, from memory, you will get an option to add them. You can then assign the incoming extn as well.

memmas · Dec 20, 2016

thanks for the answer,
I already add them there with MSNs as DID and assign them to stations, as the manual explains, and I set dial plans to hipath and I can dial out with no problems, the problem is when there is an incoming call it drops, can't receive it on hipath.

On lines/networking - > routing parameters I have
route type : CO ( I also tried PABX but nothing)
call number type: Direct inward dialing (I also tried internal/DID but still nothing)

thanks
memmas

cody64 · Dec 20, 2016

If you turn on call tracing in maintenance, do the calls reach you?

memmas · Dec 20, 2016

thanks I didn't know that, I enable trace and here what I got, it's not all, but I think it shows the problem, I could use some help though understand it...
I track errors to

PSIPInternalCallNumber not in response!

End of call CAUSE_NO_NUMBER

VISU-HB|NU\n0xa01d| ERH-Resp.: No PSIPInternalCallNumber

Here is the big part of the tracelog

Code:

Trace map:

Trace level | SusyID  | SusyID name
-----------------------------------------------------
          3 |       0 | SYSTEM
          9 |     257 | H323
          6 |     130 | DEVMGR
          3 |     259 | CNQ
          6 |     131 | SSM
          6 |     260 | DSS1
          9 |       7 | EVTLOG
          6 |    1546 | IPSTACK_NAT
          9 |     270 | IPNC
          3 |     272 | NU
          8 |     209 | LLC_CALL
          8 |     210 | LLC_H245
          8 |     211 | LLC_Q931
          8 |     212 | LLC_LINK
          6 |     405 | STUNA
          6 |     408 | SPP
          6 |    1184 | SIP_FM
          9 |     352 | DSA
          3 |     288 | MPH
          9 |     160 | HSA_H225_CS
          9 |     162 | HSA_H245
          9 |     164 | HSA_RV_LOG
          9 |     168 | HSA_SYSTEM
          0 |    1584 | MSC
          9 |     368 | SIP
          9 |     370 | SIP_SA
          9 |     378 | SIP_HT

(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.106383" pc_stepd.c 223)
pc_stepd() save CSID: 0x1003d
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.106776" pc_fkt.c 1043)
fkt_set_flag(LLC_COMMUNICATION)
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.107149" pc_fkt.c 1046)
VISU-HY|IPNC\n0xa01d| S (LLC_COMMUNICATION)
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.107671" pc_fkt.c 9658)
pc_fkt_store(QOS_DATA_COLLECTION): QdcData: ---
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.108071" pc_fkt.c 9700)
pc_fkt_store(PC_STO_IP_PROTOCOL_TYPE): ipProtocolType: 0x2
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.108439" pc_fkt.c 9562)
pc_fkt_store(LEG_TYPE): LegType: NETW
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.108821" pc_fkt.c 2689)
pc_fkt_GetLegType(): ret TaskType: NETW
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.109211" pc_fkt.c 9648)
pc_fkt_store(SETUP_SRC_IP_ADDR_PORT): SetupSrcIpAddr: 138.201.120.230/5060
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.109786" pc_fkt.c 6564)
VISU-MS|IPNC\n0xa01d|NU\n0xa01d|PC_NU_SETUP
pc_fkt_send_message_to_nu(PC_NU_SETUP): Task: 0xa01d
MessageParameter:
 -BearerCall: 0x6,
 -BearerResID: 0x64ffff, 
 -calledPartyTypeOfNo: 0, 
 -calledPartyNumberingPlan: 0, 
 -callingPartyTypeOfNo: 0, 
 -callingPartyNumberingPlan: 0x1, 
 -callingPartyScreeningIndcator: 0, 
 -callingPartyPresentationIndicator: 0x1, 
 -CalledPartyNumber: 2284,
 -CallingPartyNumber: ,
 -EndpointType: 0x2,
 -deviceID: 0x22,
 -userAccountIndex: 0x3,
 -providerCall: 0x1,
 -H225CtrlValue: 0,
 -TlsOn: 0,
 -SrtpOn: 0,
 -Length of NQ-data: 0
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.110245" IPNCV_os.cpp 162)
#### IPNCV_allocb (0x5567298) ####
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.110619" pc_msg.c 723)
pc_msg_send_normal() pc_csid_sndg: 0x1003d
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.111001" IPNCV_manager.cpp 845)
IPNCV_os_hlb_user_send_msg: DestPid 0x26
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.111439" IPNCV_manager.cpp 754)
fDispatchMessage() pc_csid_sndg: 0x1003d
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.111878" IPNCV_manager.cpp 761)
fDispatchMessage() sending CSID: 0x1003d
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.112537" IPNCV_manager.cpp 774)
fDispatchMessage(): SendData: NU-, DS-, LLC- or PC-Msg-dump: len=32, data...
0000: 90 00 00 00 00 00 00 06 : 00 64 FF FF 00 00 00 00 
0010: 00 00 00 00 32 32 38 34 : 00 00 00 00 00 00 00 00 

 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.113022" IPNCV_os.cpp 107)
#### IPNCV_freeb (0x5567298) ####
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.113405" pc_stepd.c 403)
VISU-SO|IPNC\n0xa01d|SETUP
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.113850" IPNCV_os.cpp 107)
#### IPNCV_freeb (0x5556cf0) ####
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.114232" pc_org.c 210)
pc_org_post_receive() eigen_anreiz (0)
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.114597" IPNCV_manager.cpp 646)
IPNCVManager::ProcessMessage(): Mutex Outgoing
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.114983" IPNCV_manager.cpp 369)
IPNCVManager::IPNCVEnapex(): Mutex->free
 
(SPP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.115815" sppCallObj.cpp 529)
TMT<<
    STUNA:   1/  3d:msg posting,
    SPP Rcv:   1/  3d
    -StunBindingConf(31142,SPP)
    Msg>>  €2•   p    STUNA:   1/  3d:msg posting Id =24d2e8797bb7323e0f9dc893439b9a03@13  y¦       •΅   Bΐ¨ΘrK•΅   Bΐ¨ΘrJ ƒ e     =<<Msg
TMT>>
 
(SPP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.116361" sppPMsg.cpp 124)
VISU-MR|STUNA\n0x1003d|SPP\n0x1003d|StunBindingConf

 
(SPP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.116792" sppPMsgStunBindingConf.cpp 120)
VISU-HC|SPP\n0x1003d|Stun: 0xc0a802c8:29258 -> 0xc0a802c8:29258
 
(SPP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.117173" sppPMsgStunA.cpp 63)
no queued stun msg
 
(SPP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.117548" sppStunData.cpp 476)
VISU-HG|SPP\n0x1003d|STUN: Finish
 
(SIP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.118018" sip_manager.cpp 817)
ProcessMessage() Entry
 
(SIP WrkThrd04 0x37497c8 "12/21/2016 06:15:49.118394" sip_manager.cpp 1039)
Stun message ignored
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.118898" nu_manager.cpp 260)
NU : Processmessage called.
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.119392" nu_callobject.cpp 446)
fDecodeCallLegIDMsg: PC_NU_SETUP: resourceID: 0x64ffff 
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.119790" nu_callobject.cpp 465)
fDecodeCallLegIDMsg: PC_NU_SETUP: providerCall: 0x1 
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.120197" nu_callobject.cpp 532)
fDecodeCallLegIDMsg: PC_NU_SETUP, No NQ-Container
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.120562" nu_callobject.cpp 535)
fDecodeCallLegIDMsg: NATIVE-TRUNKING
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.120955" nu_fkt.cpp 290)
VISU-SI|NU\n0xa01d|IDLE
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.121343" nu_fkt.cpp 348)
VISU-MR|IPNC\n0xa01d|NU\n0xa01d|PC_NU_SETUP

 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.121811" nu_step.cpp 661)
VISU-HB|NU\n0xa01d|number of SIP-Provider calls 0x1 devId 0x22
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.123659" nu_step.cpp 822)
PSIPInternalCallNumber not in response!
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.124089" nu_step.cpp 825)
End of call CAUSE_NO_NUMBER
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.124463" nu_step.cpp 828)
VISU-HB|NU\n0xa01d| ERH-Resp.: No PSIPInternalCallNumber
 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.125058" nu_send.cpp 1070)
VISU-MS|NU\n0xa01d|IPNC\n0xa01d|NU_PC_REL_COM

 
(NU WrkThrd04 0x37497c8 "12/21/2016 06:15:49.125470" nu_step.cpp 1863)
VISU-SO|NU\n0xa01d|WAIT_FOR_REL_COM_CONF
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.126616" IPNCV_manager.cpp 407)
TMT<<
    NU:   1/  3d:msg posting,
    IPNCV:1
    -NuIpncDataInd(31146,IPNCV)
    Msg>>  €2N      NU:   1/  3d:msg posting  @   ”eH      b<π—‡ΐ  @     y       Ώ    ΆΎ    &½    Ό   #   ¨   ¥ΝΝΝ      dΝΝ   "   ΙxζΔΝΝΙ  ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ        2284                 ΝΝΝ                                   26 ƒ e     =<<Msg
TMT>>
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.127029" IPNCV_manager.cpp 334)
IPNCVManager::IPNCVDispex(): Mutex->submitted
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.127394" IPNCV_manager.cpp 339)
IPNCVManager::IPNCVDispex(): Mutex->locked
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.127770" IPNCV_manager.cpp 412)
IPNCVManager::ProcessMessage(): Mutex Entry
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.128180" IPNCV_manager.cpp 465)
IPNCVManager::ProcessMessage(): Eventcode 0xa2, SrcPid 0x26 ChannelId 0xa01d CSID: 0x1003d
 
(IPNC WrkThrd04 0x37497c8 "12/21/2016 06:15:49.128828" IPNCV_manager.cpp 479)
IPNCVManager::ProcessMessage(): ReceivedData: NU-, DS-, LLC- or PC-Msg-dump: len=32, data...
0000: A5 CD CD CD 1E 00 00 00 : FF FF FF FF 00 00 02 06 
0010: 00 64 FF FF 02 01 CD CD : 00 00 00 22 00 00 00 03

thanks

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Hipath 3000 v10 SIP provider DID Setup

memmas

IS-IT--Management

cody64

Vendor

memmas

IS-IT--Management

cody64

Vendor

memmas

IS-IT--Management

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