high point of call volume 2

[ebtj]

it has been asked of me to find out how many calls the switch is processing at the busiest point of the day. i was asked to include all calls. internal to internal, internal to external, and external to internal.

 

[bigindian65]

internal will have a set TNB CLS that will need set to allow on each one.

Mato' Was'aka

 

[GHTROUT]

That's a really easy report in TFC001

Just set it to run hourly:

>LD 2

.SSHC 0  1 1 31 12
2 3 4 5 6
0 23 1

.SOPC 0  1

Then once an hour, do this

LD 2
.INVC 0 1

and enter the resulting data into this spreadsheet called "TFC001"

http://www.ghtrout.com/ghtrout/files/tfc001-2-3-4.zip

It will provide exactly what you need. You don't need to make any TN changes.




~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

so invc 0 1 is hour 1 (midnight to 1 am) and so on? i think it may be set, this is the printout when i did invc 0 1:

>ld 2
TFC000
.invc 0 1
0832 TFS411

00001 0000042


0832 TFS412
00007 0000577


0832 TFC001

000
00000 0000367 00153
00000 0000719 00484
00000 0000139 00126
00000 0000355 00416
00004 00052 00000

 

[GHTROUT]

.INVC 0 1 (Invoke Customer 0 Report 1)

That data probably isn't valid unless your Traffic schedule was already defined before you changed it. You might have to wait for an hour to pass by.

Every hour it updates, so you have to run this report once every 60 minutes to catch each hour.

There are ways to put it into a Traffic History file, or just have it print out on paper. But at this point, I'd just log in once an hour then decide if you need to get more automated.

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[GHTROUT]

For those of you curious. This report includes internal call count, internal duration, external call count, external duration, and more....all separated fields.

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

so you are saying i need to make suyre this part:
>LD 2

.SSHC 0 1 1 31 12
2 3 4 5 6
0 23 1

.SOPC 0 1

is setup properly?

 

[GHTROUT]

If you did that, then it is now set up to collect once per hour, on the hour, accumulating the previous 60 minutes of usage.

.SSHC 0 means "Set Schedule for Customer"

.TSHC 0 means "Tell Schedule for Customer"

.SOPC 0 1 means "Set Option Report 1"

.TOPC 0 means "Tell Options"

"S" sets it, "T" views it.

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[bigindian65]

sweet.

Mato' Was'aka

 

[ebtj]

so this is setup.

.tshc 0 01 01 31 12
23 22 1
1 2 3 4 5 6 7

and here is the new data after 3pm

.invc 0 1
0832 TFC001

000
00000 0000492 00233
00000 0000988 00602
00000 0000227 00178
00000 0000453 00492
00001 00073 00001


now i just need to interpret this into the spreadsheet.

thanks.

 

[ebtj]

this is probably a dumb question, but why multiply by 1.66 in,

Incoming External Call Minutes
Outgoing External Call Minutes
Internal Call Minutes

 

[GHTROUT]

That's because the report shows "CCS" otherwise known as "Hundreds of Seconds"

Example:

Report shows "492"
That equals "49200 Seconds"
492 * 1.66 = 816 minutes of call usage

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

another question....

0 492 233
0 988 602
0 227 178
0 453 492
1 73 1


i know what do the bottom two rows represent.
0 453 492
1 73 1

i didn't see a calculation in your spread sheet that interpreted that data.

thanks

 

[GHTROUT]

0 Tandem Calls Failure to Match
453 Tandem CCS (45300 seconds)
492 Tandem Call Count

"Tandem" means call into your system and transferred out. It can be over TIE lines or just incoming callers asking for an outside line.

1 Fast busy signals
71 Abandoned
1 Partial dial

Here's the Traffic "Book"

http://www.ghtrout.com/ghtrout/files/CS1000TrafficBook.pdf

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

Tandem" means call into your system and transferred out. It can be over TIE lines or just incoming callers asking for an outside line.

could that be MIPCD calls as well?

 

[GHTROUT]

I'm not sure. I have never tested that call type to see. If it involves a trunk to trunk call, then yes it would be included.

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

could the tandem calls be between additional/remote
sites as well?

 

[GHTROUT]

If two trunks are connected to each other, that's "Tandem"

I don't know your network, so I can't say exactly what applies in your case.

~~~
[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[ebtj]

on sheet 2, TCF002 TRUNK ROUTE TRAFFIC WORKSHEET, what is the time frame the info is from that is totaled for each route.

thanks

 

[GHTROUT]

The time period is based on this:

>LD 2
.TSHC 0 01 01 31 12
00 23 1 <--------------- This means from Midnight to 11PM, every 60 minutes on the hour
1 2 3 4 5 6 7

~~~
[&copy;] GHTROUT.com [&hArr;] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators