high call rate

[cuneyt2919]

Hi all;
we have bc10 system with 24 lims and two weeks ago something happened,adn we have high call rate alarm for 13th lim

here is some output for it. But after resetting pcm links, it happens again
thx for help

[tt]

CLASS: 1
320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
25AUG04 09:35:32 1 16 RMPS2 013-*-**-** 0 12

114 DEVICE BOARD HAS BEEN ACTIVATED
DATE TIME ALP NOIF EQU BRDID
25AUG04 09:39:15 2 4 014-1-50-00 69

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
25AUG04 10:25:27 5 3 RMPS2 013-*-**-** 0 13

89 LOST SIGNALS IN THE GROUP SWITCH
DATE TIME ALP NOIF GSSIDE
25AUG04 10:25:55 3 2 1

CLASS: 0
24 FAULTY PCM LINK (GJU)
DATE TIME ALP NOIF GSSIDE GSM
25AUG04 10:19:01 4 1 1 0
RDATE RTIME
25AUG04 10:20:24

END
<GJLSP:LIM=13,DEV=YES;
NOT ACCEPTED
TOO MANY PARAMETERS ENTERED

<GJLSP:LIM=13;
GROUP JUNCTOR LINE STATUS
EQU = 13-0-00-0 GS-MULT 0-12
GS SIDE 1 ACTIVE ACTIVATED SIGNALLING SYNC RECEIVING
SIDE 0 ALARM 0000 0000 0000 0000
SIDE 1 ALARM 0000 0000 0000 0000


EQU = 13-0-10-0 GS-MULT 1-5
GS SIDE 1 ACTIVE ACTIVATED NOT SIGNALLING NO CLOCK CONTROL
SIDE 0 ALARM 0110 1000 0000 0010
SIDE 1 ALARM 0110 0000 0000 0010


EQU = 13-1-00-0 GS-MULT 1-23
GS SIDE 1 ACTIVE ACTIVATED NOT SIGNALLING NO CLOCK CONTROL
SIDE 0 ALARM 0000 0000 0000 0000
SIDE 1 ALARM 0000 0000 0000 0000



END

<GJTSP:LIM=13;
GROUP JUNCTOR LINE TIME SLOT STATUS
96 CHANNELS INITIATED
SOURCE DESTINATION TRAFFIC CONNECTION TYPE TSCL
EQU EQU
13-0-00-0 NOT USED SYNC CHANNEL ---- ----
13-0-00-1 19-0-00-6 BUSY OK V LBDV C321
13-0-00-2 11-1-00-8 BUSY OK V LBDV C321
13-0-00-3 24-0-00-1 BUSY OK V LBDV C321
13-0-00-4 1-1-00-17 BUSY OK V LBDV C321
13-0-00-5 4-0-10-2 BUSY OK V LBDV C321
13-0-00-6 FREE OK LBDV C321
13-0-00-7 6-0-10-18 BUSY OK V LBDV C321
13-0-00-8 FREE OK LBDV C321
13-0-00-9 3-1-00-25 BUSY OK V LBDV C321
13-0-00-10 FREE OK LBDV C321
13-0-00-11 21-0-00-8 BUSY OK V LBDV C321
13-0-00-12 FREE OK LBDV C321
13-0-00-13 FREE OK LBDV C321
13-0-00-14 8-0-00-18 BUSY OK V LBDV C321
13-0-00-15 7-0-10-23 BUSY OK V LBDV C321
13-0-00-16 NOT USED SIGNAL CHANNEL ---- ----
13-0-00-17 FREE OK V LBDV C321
13-0-00-18 4-1-00-28 BUSY OK V LBDV C321
13-0-00-19 FREE OK LBDV C321
13-0-00-20 1-0-00-13 BUSY OK V LBDV C321
13-0-00-21 FREE OK LBDV C321
13-0-00-22 2-0-00-22 BUSY OK V LBDV C321
13-0-00-23 FREE OK LBDV C321
13-0-00-24 FREE OK LBDV C321
13-0-00-25 FREE OK LBDV C321
13-0-00-26 FREE OK LBDV C321
13-0-00-27 FREE OK LBDV C321
13-0-00-28 14-1-00-19 BUSY OK V LBDV C321
13-0-00-29 FREE OK LBDV C321
13-0-00-30 FREE OK LBDV C321
13-0-00-31 FREE OK LBDV C321
13-0-10-0 NOT USED SYNC CHANNEL ---- ----
13-0-10-1 FREE DIST MARKED LBDV C321
13-0-10-2 FREE DIST MARKED LBDV C321
13-0-10-3 FREE DIST MARKED LBDV C321
13-0-10-4 FREE DIST MARKED LBDV C321
13-0-10-5 FREE DIST MARKED LBDV C321
13-0-10-6 FREE DIST MARKED LBDV C321
13-0-10-7 FREE DIST MARKED LBDV C321
13-0-10-8 FREE DIST MARKED LBDV C321
13-0-10-9 FREE DIST MARKED LBDV C321
13-0-10-10 FREE DIST MARKED LBDV C321
13-0-10-11 FREE DIST MARKED LBDV C321
13-0-10-12 FREE DIST MARKED LBDV C321
13-0-10-13 FREE DIST MARKED LBDV C321
13-0-10-14 FREE DIST MARKED LBDV C321
13-0-10-15 FREE DIST MARKED LBDV C321
13-0-10-16 NOT USED SIGNAL CHANNEL ---- ----
13-0-10-17 FREE DIST MARKED LBDV C321
13-0-10-18 FREE DIST MARKED LBDV C321
13-0-10-19 FREE DIST MARKED LBDV C321
13-0-10-20 FREE DIST MARKED LBDV C321
13-0-10-21 FREE DIST MARKED LBDV C321
13-0-10-22 FREE DIST MARKED LBDV C321
13-0-10-23 FREE DIST MARKED LBDV C321
13-0-10-24 FREE DIST MARKED LBDV C321
13-0-10-25 FREE DIST MARKED LBDV C321
13-0-10-26 FREE DIST MARKED LBDV C321
13-0-10-27 FREE DIST MARKED LBDV C321
13-0-10-28 FREE DIST MARKED LBDV C321
13-0-10-29 FREE DIST MARKED LBDV C321
13-0-10-30 FREE DIST MARKED LBDV C321
13-0-10-31 FREE DIST MARKED LBDV C321
13-1-00-0 NOT USED SYNC CHANNEL ---- ----
13-1-00-1 FREE OK LBDV C321
13-1-00-2 24-0-10-18 BUSY OK V LBDV C321
13-1-00-3 11-1-00-13 BUSY OK V LBDV C321
13-1-00-4 7-0-00-18 BUSY OK V LBDV C321
13-1-00-5 FREE OK LBDV C321
13-1-00-6 14-1-00-24 BUSY OK V LBDV C321
13-1-00-7 6-0-00-31 BUSY OK V LBDV C321
13-1-00-8 4-1-00-22 BUSY OK V LBDV C321
13-1-00-9 19-0-10-24 BUSY OK V LBDV C321
13-1-00-10 BOOKED OK V LBDV C321
13-1-00-11 FREE OK LBDV C321
13-1-00-12 11-1-00-9 BUSY OK V LBDV C321
13-1-00-13 16-0-10-7 BUSY OK V LBDV C321
13-1-00-14 11-0-10-10 BUSY OK V LBDV C321
13-1-00-15 FREE OK LBDV C321
13-1-00-16 NOT USED SIGNAL CHANNEL ---- ----
13-1-00-17 6-0-10-27 BUSY OK V LBDV C321
13-1-00-18 FREE OK LBDV C321
13-1-00-19 FREE OK LBDV C321
13-1-00-20 18-0-00-1 BUSY OK V LBDV C321
13-1-00-21 FREE OK LBDV C321
13-1-00-22 FREE OK LBDV C321
13-1-00-23 FREE OK LBDV C321
13-1-00-24 FREE OK LBDV C321
13-1-00-25 17-0-00-23 BUSY OK V LBDV C321
13-1-00-26 14-0-10-3 BUSY OK V LBDV C321
13-1-00-27 FREE OK LBDV C321
13-1-00-28 17-0-00-14 BUSY OK V LBDV C321
13-1-00-29 11-0-10-20 BUSY OK V LBDV C321
13-1-00-30 20-0-00-1 BUSY OK V LBDV C321
13-1-00-31 17-0-00-26 BUSY OK V LBDV C321

END

[/tt]

 

[lancbomb]

clear all alarms out
ALREI, GJREI, HIREI

then restart RMPS (you may get call congestion if so do it again)

then SFCEI

then check logs and see if any lost signals in HIEDP log

 

[cuneyt2919]

Ok now i did it.. will inform you, if it occurs again

regards..

 

[jerommeke]

HIGH CALL RATE is related to the number off calls started within a certain timewindow for a LIM.

Thus when a LIM has to handle more than X (sorry no doc available at this moment) calls per second, you're reaching a limit.

However it has no direct relation to Group Links or Routes, there may be a lot off traffic be generated in a specific LIM when such resource is not available.

The also may be a lot of short length traffic (defective modem or fax pool) at this particular LIM 13, check it with TRaffic recording. If so consider to spread this particular load over more low traffic LIM's

\\Jerommeke

 

[cuneyt2919]

Hi again,

Now it occured again.
Also there was no high call rate alarm for this lim before, aprxmtly 2 weeks ago. And actually i don't know what caused this problem...
[tt]


<ALLOP;
ALARM LOG
IDENTITY: YKB-TELETEL
VERSION: LZY2035151/6/BC10C144/R6A

DATE: 25AUG04 TIME: 14:56:57
CLASS: 1
114 DEVICE BOARD HAS BEEN ACTIVATED
DATE TIME ALP NOIF EQU BRDID
25AUG04 14:18:24 2 3 014-1-50-00 69

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
25AUG04 14:21:53 5 28 RMPS2 013-*-**-** 0 12

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
25AUG04 14:22:46 6 12 RMPS2 013-*-**-** 0 13

CLASS: 0
269 DIGITAL TRUNK, LOSS OF FRAME SYNCHRONIZATION
DATE TIME ALP NOIF UNIT EQU BRDID INF1
25AUG04 14:17:26 1 1 ELP7 013-1-40-00 27 32788
RDATE RTIME
25AUG04 14:17:55
24 FAULTY PCM LINK (GJU)
DATE TIME ALP NOIF GSSIDE GSM
25AUG04 14:20:54 4 1 0 1
RDATE RTIME
25AUG04 14:22:17
89 LOST SIGNALS IN THE GROUP SWITCH
DATE TIME ALP NOIF GSSIDE
25AUG04 14:34:46 7 1 1
RDATE RTIME
25AUG04 14:36:12
24 FAULTY PCM LINK (GJU)
DATE TIME ALP NOIF GSSIDE GSM
25AUG04 14:34:47 8 1 1 1
RDATE RTIME
25AUG04 14:36:12
89 LOST SIGNALS IN THE GROUP SWITCH
DATE TIME ALP NOIF GSSIDE
25AUG04 14:51:50 3 2 0
RDATE RTIME
25AUG04 14:53:20
24 FAULTY PCM LINK (GJU)
DATE TIME ALP NOIF GSSIDE GSM
25AUG04 14:51:52 9 1 0 0
RDATE RTIME
25AUG04 14:53:20

END
<HIMDP:LIM=13;

DIAGNOSTICS FROM OPERATING SYSTEM
TIME DATE
14:57:14 25AUG04
NO INFORMATION STORED IN LIM 013

END

[/tt]

 

[cuneyt2919]

Sorry at all..
Now i realized it..
We have predictive outbound campaign which is active now And this caused it...

Rgrds.