HIGH CALL RATE?

[wahacom]

Hi All.
I have promblem in MD110 (bc9),All extention gives busy tone,and oprator cannot connect with any trunk.
In winfiol alarm log give me,
please help me.
<ALLOP;
ALARM LOG
IDENTITY: NOT VALID
VERSION: LZY2035101/1/R5A

DATE: 23APR05 TIME: 11:22:45
CLASS: 1
320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:24:57 1 255 RMPS2 002-*-**-** 0 19

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:24:59 2 255 RMPS2 001-*-**-** 0 22

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:25:03 3 255 RMPS2 001-*-**-** 0 20

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:25:06 4 255 RMPS2 002-*-**-** 0 20

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:25:08 5 255 RMPS2 001-*-**-** 0 19

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:25:19 6 255 RMPS2 001-*-**-** 0 23

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:25:24 7 255 RMPS2 001-*-**-** 0 21

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:32:28 8 51 RMPS2 002-*-**-** 0 21

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:35:11 9 69 RMPS2 001-*-**-** 0 25

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
23APR05 09:37:31 10 255 RMPS2 001-*-**-** 0 24


END

 

[snakeblitsen]

Hi, Try rfexi; sfcei;

 

[fidde]

You have to much traffic the limit in BC9 (if I remeber) is 0.9 calls per second. According to your alarm its over 2 calls per second. Try figure ut "who" is making all calls. If it's normal you hav to add more lims and spreed the trunks and extension between them.

 

[wahacom]

Tanks,I have an other message in alarm log:

<ALLOP;
ALARM LOG
IDENTITY: NOT VALID
VERSION: LZY2035101/1/R5A

DATE: 25APR05 TIME: 11:54:10
NO ALARMS IN LOG

END

SPONTANEOUS PRINTOUT

DIAGNOSTICS FROM OPERATING SYSTEM
DIAGNOSTICS FROM LIM 001

TIME DATE ERROR CODE
11:51:32 23APR05 H'60
ADDRESS CONTROL FAILURE
LOGICAL PROGRAM ERROR ADDRESS = 020044A4
ENTER
SWSW B-LEVEL SIGNAL LIMCLEARED (H'004A)
FROM DCP (H'07E) EXE A IN LIM 002
TO CNH1 (H'07C) EXE A IN LIM 001
NUMBER OF DATA BYTES IN SIGNAL = 3
WITH 0 1 2 3 4 5 6 7 8 9
000 00 02 06

END

Regards.

 

[JosieL]

We have this problem with one of our LIMs as well. You should look at what LIM it is in and determine if you have a hunt group or line(s) in there that have high traffic. We have a visitation line at our detention center. We found the problem by doing traffic measures on the suspected line. The alarms matched their open hours and days. They have about 1500 calls per 15 minute period.