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hicom 300
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If you have a Monitor III or other alarm dialer connected to the system for monitoring, there is usually a port on there that you can connect your admin PC to for normal administration. If there isn't, some of it will depend on which Hicom 300 you have and what OS version is on it. If you have Model 80, which is the size of a refrigerator, there will be 4 serial ports on the lower right side of the back of the cabinet. If you have 9006.6 OS set the serial port to 115200 8 N 1, hook a normal serial cable to one of the ports and press Enter a few times. If you get a login prompt that is the right port. It may also be labeled. If you are looking for the RMX port the settings for that are 4800 7 E 1 and you usually need to use a null modem adapter when connecting to that one (I might have that backwards, but one of the ports needs a null modem cable or adapter). The RMX port might also be used for CDR output on some systems. If you have a version of 9006 older than 9006.5 it is probably 19200 8 N 1 and really old versions used 9600. 9006.5 was a weird beast and came in 2 flavors - both of which run at 38400 I believe. RMX is always 4800 7 E 1.
If you have a Model 30 the serial ports are usually inside, underneath the cards on the left. I have connected to them before but it has been a lot of years. I know on newer 9006.5 and 9006.6 hardware you could access either RMX or Unix by connecting to the system port on the front of the processor board, and one of the serial ports inside the cabinet was the other one, and I think needed a null modem. It has been almost 5 years since I've done all that stuff so I'm getting really rusty!
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
If you have a Model 30 the serial ports are usually inside, underneath the cards on the left. I have connected to them before but it has been a lot of years. I know on newer 9006.5 and 9006.6 hardware you could access either RMX or Unix by connecting to the system port on the front of the processor board, and one of the serial ports inside the cabinet was the other one, and I think needed a null modem. It has been almost 5 years since I've done all that stuff so I'm getting really rusty!
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
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Generally it's best to use ProComm Plus (or Comwin) to administer the 300 systems. The DAT tapes that came with the system should be bundled with a 3.5 inch disk that has the keyboard mapping files that will make the keys work correctly in procomm. Unless they really beefed up hyperterminal it won't be able to do the terminal emulations that you need. RMX likes TVI910 and EMML likes ANSI-BBS. If you connect to the RMX port and have the proper settings (4800 E 7 1), when you press the enter key you will get a sign-on banner. If you connect to the system management port and have the right settings (19200 8 N 1, 38400 8 N 1 or 115200 8 N 1 depending on age), you should get a system login prompt. The login is rsca, but the password will vary and may be unique to your system.
If you are going to try a generic terminal program you may have better luck with puTTy than hyperterminal, plus it's a good tool to have either way and it's free.
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
If you are going to try a generic terminal program you may have better luck with puTTy than hyperterminal, plus it's a good tool to have either way and it's free.
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
I believe the V.24 port in the Mod 30/30E sounds correct. Didn't that require a null cable? I thought I carried a 25 pin null adapter when with Siemens. I know the RMX port was straight through. The 19200 speed for the Unix ports worked back to the 9006.3, and maybe prior releases. I vaguely recall a 9006.1 in the mid 90s, there was no UBA for automatic DAT backups, all the commands had to be done manually.
I recall the Mod 80s having a whole shelf for Unix, and another for the switching unit. The system would still run and process calls with the Unix shelf powered off. Not sure, but I thought the DAT drive was on it's own card, not along with the hard drive on the Mod 80 so you could replace the DAT drive (somewhat common) without deactivating/removing the hard drive.
I recall the Mod 80s having a whole shelf for Unix, and another for the switching unit. The system would still run and process calls with the Unix shelf powered off. Not sure, but I thought the DAT drive was on it's own card, not along with the hard drive on the Mod 80 so you could replace the DAT drive (somewhat common) without deactivating/removing the hard drive.
Yes, the majority of that is accurate! I also carried a null modem adapter in the goodie bag, but if there was a Monitor III or Custom Callout Adapter you could hook to the extra port on that and didn't need it. I didn't start until 9006.2, and that was the first one. The next one a year later was already 9006.3, and then practically each new one after that was a new version till it stopped at 9006.6. Sure made it a nightmare to train anyone for backup, and at one point I had to have 3 different versions of LC-Win AND ProComm on my laptop.
Even now on the 4000 I still need to carry around a serial cable to connect to the gateway boards in an emergency...
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
Even now on the 4000 I still need to carry around a serial cable to connect to the gateway boards in an emergency...
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
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