we have gone to self maintenance on our two HICOM 300's, "against my recommendations" so i was wondering if anyone knows if there is a generic MAINTENANCE sign on and password for the systems. Eventhough we own the systems and i am maintenance certified on my systems, i am unable to get a maintenance sign on and password for my systems. I believe it is a political thing but I am the one that has to pay that price. any help would be tremendously appreciated.
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HICOM 300 maintenance sign on and password 2
- Thread starter jebloome
- Start date
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1
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There is no official 'generic' way to do it. The password is different for each system and for each vendor that supports it. The only way you're likely to get it is by attending the 3 week class and signing a non-disclosure agreement - and even that's not guaranteed. The best way I know of to get it is to have your tech trust you and respect your abilities - then you might get it, or know the secret to how it is derived. And then keep your mouth shut and don't share it with co-workers and give them the ability to make your life miserable.
That being said, if you are not using call detail recording you can do limited amounts of maintenance via the system's RMX port. You need to have the kvi910.kbd file loaded in your procomm directory, and then you connect to the RMX port with 4800 7 E 1 for your communication settings, and using TVI910 for your terminal type. On both the Model 30 and 80 the RMX port is the TOP DB25 connector on the DM3L or DM4L (or higher) processor board. After connecting you will see a row of ## signs. Hit CTRL-X to logon and get a > commad prompt. When you get done, hit CTRL-T to logout. (That may be reversed - I can never remember till I do it). If you are not familiar with the process, you need to separate your action word from your target database with a dash. For example, DIS-SCSU to display station information (caps is not required).
Things you need to know: Backspace does not work. If you make a mistake it's best to just hit CTRL-T (or X) to get out, and then log right back in until you know what you're doing. Entering a question mark? for a parameter will give you a list of what you can enter. YOU CAN TRASH YOUR SYSTEM THRU THE RMX PORT - do not experiment with commands you don't know, guess at how they are spelled, etc, because there are no safeties on the RMX port to prevent you from typing in the "erase my whole system" command. If you are getting into risky territory you will be asked for a password. That password is hicom, but, as the person told me when he gave it to me... "don't come crying to me if you wipe out your system." I was also told that if it asked you for the password you were doing something you should not be - but I have since found out that you need it for something as simple as changing a name, so you do have to use it on occasion. Just heed the warnings!
There you go... How to wreck your system - all in a day's work... Don't expect any menus, any help, or any shortcuts. If you are unsure of yourself then quit while you are ahead. It is BY FAR safer to suck up to your tech to get the password and go in through the handy (and protected) EMML or Direct AMO interfaces.
That being said, if you are not using call detail recording you can do limited amounts of maintenance via the system's RMX port. You need to have the kvi910.kbd file loaded in your procomm directory, and then you connect to the RMX port with 4800 7 E 1 for your communication settings, and using TVI910 for your terminal type. On both the Model 30 and 80 the RMX port is the TOP DB25 connector on the DM3L or DM4L (or higher) processor board. After connecting you will see a row of ## signs. Hit CTRL-X to logon and get a > commad prompt. When you get done, hit CTRL-T to logout. (That may be reversed - I can never remember till I do it). If you are not familiar with the process, you need to separate your action word from your target database with a dash. For example, DIS-SCSU to display station information (caps is not required).
Things you need to know: Backspace does not work. If you make a mistake it's best to just hit CTRL-T (or X) to get out, and then log right back in until you know what you're doing. Entering a question mark? for a parameter will give you a list of what you can enter. YOU CAN TRASH YOUR SYSTEM THRU THE RMX PORT - do not experiment with commands you don't know, guess at how they are spelled, etc, because there are no safeties on the RMX port to prevent you from typing in the "erase my whole system" command. If you are getting into risky territory you will be asked for a password. That password is hicom, but, as the person told me when he gave it to me... "don't come crying to me if you wipe out your system." I was also told that if it asked you for the password you were doing something you should not be - but I have since found out that you need it for something as simple as changing a name, so you do have to use it on occasion. Just heed the warnings!
There you go... How to wreck your system - all in a day's work... Don't expect any menus, any help, or any shortcuts. If you are unsure of yourself then quit while you are ahead. It is BY FAR safer to suck up to your tech to get the password and go in through the handy (and protected) EMML or Direct AMO interfaces.
Upon re-reading the above, and seeing no way to edit my post, I should also point out that on the Model 80 the RMX port usually has a cable on it that runs to one of the ports on the back of the cabinet. You can connect at the back of the cabinet, but you may need a null-modem adapter. I think it is the 3rd port, but don't quote me - it's been a while since I've been back there - I have mine hooked up to a PC, as I also use it to download CDR information in special circumstances.
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strmwalker
Technical User
jebloome..if you own your systems then who ever was your vendor should default the passwords and turn the system over to you.then it would be up to you to secure your system
with your passwords.dont know what else you can do but demand your passwords or ask for a full refund for the money
you spent on systems you not able to login to.
strmwalker
with your passwords.dont know what else you can do but demand your passwords or ask for a full refund for the money
you spent on systems you not able to login to.
strmwalker
- Thread starter
- #5
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