hi please i need a technical help

[dayear]

Please how do i create a hunt group on panasonic ns500 such that when an incoming call falls on an extension and nobody picks up the call within a time frame,the call should be transfered to the next available extension automatically.
Secondly how do i configure a voicemail and outgoing messsage OMG on panasonic ns 500.
thank you

 

[Poejay79]

You need to create an icd group with your members and then forward your users to this group on busy no answer,

Crested a ps station eg 400 with passcode 1234
Then forward to 591(standard number)

Then record fm by dialling *47 400 1234 381 record freeing then press auto dial store key.

In night mode set your ddi to 400 and when you leave for the evening do *7801
In morning dial *7800

 

[aljimboy]

Create ICDG 601 add extension in this group
1. change Distribution method to UCD
2. from miscellaneous extension no answer redirection time change to
10s= after two rings the call transfer to group extension available
20s= rings