Hi I am trying to use the time pro

[DeanStaunton]

Hi
I am trying to use the time profile Latch Active to over ride a time profile on the incoming call routes.
I have put a time profile button on a 1608 but the green light comes on randomly.
The time profile is set to Monday to Sunday 00:00 to 23:59 so was thinking that Latch Active would override until manually reset?

Thanks!

dean

 

[Pepp77]

You will struggle to overwrite an incoming ICR time profile using a time profile button because the ICR is the first entry and so will be followed before it has a chance to get to whatever you are changing with the button.

| ACSS SME |

 

[intrigrant]

Time profile overrides can only be activated/deactivated with shortcodes, not with button programming.

 

[Pepp77]

Ah your talking about that new setting, my apologies

| ACSS SME |

 

[DeanStaunton]

Thanks for that,it all ways work with the short codes, will remove the button

 

[janni78]

It claims it can be done with a button in 9.1

Knowledgebase

Time Profile
You can manually override a time profile. The override settings allow you to mix timed and manual settings.

The button indicator will show the Time Profile state and pressing the button will present a menu with five options and an indication of the current state. The menu options are listed below.

Menu Option Description
Timed Operation No override. The time profile operates as configured.
Active Until Next Timed Inactive Use for time profiles with multiple intervals. Select to make the current timed interval active until the next inactive interval.
Inactive Until Next Timed Active Use for time profiles with multiple intervals. Select to make the current active timed interval inactive until the next active interval.
Latch Active Set the time profile to active. Timed inactive periods are overridden and remain active.
Latch Inactive Set the time profile to inactive. Timed active periods are overridden and remain active.




Action: Emulation | Time Profile

Action Data: Time profile name.

Default Label: TP or Time Profile

Toggles: No.

Status Indication:

Status 1400, 1600, 9600 Series 9608, 9611 9621, 9641
On Green Red on Green On Green
Off Off Off Off Grey

User Admin: No

Phone Support: Note that support for particular phone models is also dependant on the system software level.

Analog: 20 Series: No 4100 Series: No 6400 Series: No D100: No
1100 Series: No 2400 Series: No 4400 Series: No 7400 Series: No M-Series: No
1200 Series: No 3600 Series: No 4600 Series: No 9040: No T-Series: No
1400 Series: Yes 3700 Series: No 5400 Series: No 9500 Series: No T3/T3 IP Series: No
1600 Series: Yes 3810: No 5600 Series: No 9600 Series: Yes



"Trying is the first step to failure..." - Homer

 

[amriddle01]

No need to burn buttons, set that user to be allowed to change the status of the group in their user settings and it will appear under the "Status" button that will pop up on their softkeys