dennislyon
IS-IT--Management
Is anyone aware of any decent call center solutions that are free or under $5000. We currently have SCCS but our upgrade request has been denied by corporate and they are telling me to find something else. I have two call centers, one is 20 agents the other about 35. I'm running 4.2 but it doesn't appear I'm going to be able to upgrade. Any suggestions would be greatly appreciated. Thanks in advance.