Help with voice mail set up

[hekakbce]

Can somebody tell me how to set up voice mail on Avaja partner 2 system.

Thank you

 

[hbsurfn]

First you must put the 2 voicemail ports (ext 78 and 79) into hunt group 7. I think the programming code is #505. Then dial intercom 777 to access it. The admin mailbox is 0#, password 1234#.

ACA
ACS
CompTIA Convergence+
CCNA
CCVP

 

[hekakbce]

The way it set up right now is. when somebody calls and there is no ans for 4 rings it goes directly into the voice mail. When you hit 0 it transfers you to extension 10. If you dial any other extensions it will still send you to voice mail on extension 10. How can i set up so everybody would have their own voice mail.

 

[DUCTAPE]

In the menu programing go to "selector code" modify "1" to be a "direct extension transfer" this will send calls to extensions starting w/ 1X. Do the same for "2" if you have exts 2X and same for 3 ect.....should work for you...

MW2 needs new Maps....ASAP

 

[hekakbce]

How do i go to selector code?

 

[intrigrant]

Maybe your answer is here to find:

http://avayapartner.www05.api.networksexperts.com/avayapartnerprogramming/

or try the Avaya Partner section of Tek-Tips:

http://www.tek-tips.com/threadminder.cfm?pid=688

 

[intrigrant]

Another source of information:

http://www.avaya-manuals.com

Where would we be without Google? Found a lot of info within a minute.

 

[TouchToneTommy]

First off, there is a dedicated Partner forum here on Tek-Tips:

http://www.tek-tips.com/threadminder.cfm?pid=688

To me it sounds as if incoming calls are being covered to Mailbox 10, instead of the Auto Attendant.

Go over to the Partner forum, tell us which Partner system you are using, and most importantly, which voice mail system you are using.