Help with terminal error

[SirTekaLot]

When booting my terminal I get an error "Exiting - File Data Error. Check Debout For Terminal."; the following is part of the debout with the error. It will boot into standalone mode just fine. I have already reinstalled deleted and reinstalled with terminstall. I have just noticed that the date it is processing is 5 days ago.



Jun 28, 17:04:06, [2780], [INFO],,"TIMEZONE: operating system time zone settings match values in TIMEZONE.INI"
Jun 28, 17:04:06, [2780], [INFO],,"Begin reading data..."
Jun 28, 17:04:06, [2780], [INFO],,"Entering Initialize: iberdir=Z:\AlohaQS"
Jun 28, 17:04:06, [2780], [INFO],,"Read in 7 employees"
[highlight #8AE234]Jun 28, 17:04:06, [2780], [INFO],,"READDBF(): Processed employees for date : 20130623"[/highlight]
[highlight #8AE234]Jun 28, 17:04:06, [2780], [INFO],,"Failed to read data, error 1140"[/highlight]
Jun 28, 17:04:06, [2780], [STATUS],,"Exiting - File Data Error. Check Debout For Terminal."
Jun 28, 17:04:06, [2780], [INFO],,"Number of color bits is 32, Physical Memory 1063698432 bytes"
Jun 28, 17:04:06, [2780], [INFO],,"Trying to open OpenGLHardwareDriver"
Jun 28, 17:04:06, [2780], [INFO],,"Done opening OpenGLHardwareDriver"
Jun 28, 17:04:06, [2780], [INFO],,"Using Enhanced Graphics Interface (EGI) display"
Jun 28, 17:04:16, [2780], [INFO],,"** Sending stop event to all the threads ..."
Jun 28, 17:04:16, [2780], [STATUS],,"Exiting program..."
Jun 28, 17:04:16, [2780], [INFO],,"Create ExitingFile(C:\AlohaQS\TMP\EXITING)"
Jun 28, 17:04:16, [2780], [INFO],,"unloading InterceptAlohaPrinting handlers..."
Jun 28, 17:04:16, [2780], [STATUS],,"Exiting program 2..."
Jun 28, 17:04:16, [2780], [INFO],,"Clean up 1..."
Jun 28, 17:04:16, [2780], [INFO],,"Clean up 2..."
Jun 28, 17:04:16, [2780], [INFO],,"net shutdown!"
Jun 28, 17:04:16, [2780], [INFO],,"Canceling datagrams..."
Jun 28, 17:04:16, [2780], [INFO],,"Canceling datagrams second time..."
Jun 28, 17:04:16, [2780], [INFO],,"Dropping names..."
Jun 28, 17:04:23, [2780], [INFO],,"Net shutdown complete"
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 3..."
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 4..."
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 5..."
Jun 28, 17:04:23, [2780], [INFO],,"Main directory - C:\AlohaQS\EGICACHE"
Jun 28, 17:04:23, [2780], [INFO],,"EGI Scheme C:\AlohaQS\EGICACHE\Cool Blue - 11 "
Jun 28, 17:04:23, [2780], [INFO],,"g_ReferencedEGIBitmapsKeys has 0 items"
Jun 28, 17:04:23, [2780], [INFO],,"EGI bitmap file created successfully!"
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 6..."
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 6a..."
Jun 28, 17:04:23, [2780], [INFO],,"Clean up 7..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 8..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 9..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 10..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 11..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 12..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 13..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 14..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 15..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 16..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 17..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 18..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 19..."
Jun 28, 17:04:24, [2780], [INFO],,"Clean up 20..."
Jun 28, 17:04:24, [2780], [STATUS],,"Exiting program 3..."
Jun 28, 17:04:30, [2780], [STATUS],,"Exiting program 4..."
Jun 28, 17:04:30, [2780], [STATUS],,"Exiting program 5...

 

[SirTekaLot]

I failed to point out that I just upgraded from 6.4.20 to 6.5.46

 

[coorsman]

Are you running out of drive space?
Try copying the data and bin folder in windows to the terminal.


Cheers,
Coorsman

 

[SirTekaLot]

Coorsman,

I am low on space; have 150MB left; it has always been pretty low.
I have already tried deleting the BIN and DATA from terminal and copying over BIN and DATA from BOH.

Zach

 

[coorsman]

There is a Sync Ini file you can create to not copy certain files from the boh to the terminals based on what programs you rub and don't rub on the foh. I'll send the details tomorrow morning when I get logged into my base.

Cheers,
Coorsman

 

[SirTekaLot]

Thank you very much.

 

[coorsman]

https://www.dropbox.com/s/l85vm3mpoffp7vs/radiantKS_documentId_10247.doc

https://www.dropbox.com/s/jrh105jhkhly20h/syncinclusionlist.zip

Cheers,
Coorsman

 

[SirTekaLot]

Coorsman,

I am working with the info you have given me; I've put a few hours in trying to find a combination that works with no success. I thought I would add that it "crashes" at Time and Attendance. Any further suggestions?

Zach

 

[bigblok403]

Failed to read data, error 1140"

1140 is a .dbf file. If the terminal works fine in standalone mode, then the problem is that the terminal is attempting to read one of the .dbf files in the DATA or dated sub folders on the server and it is most likely corrupt, read only, incompatible or in use. In standalone mode the terminal reads the DATA folder on the terminal itself, when it's not in standalone mode it attempts to read the files from the DATA folder on the server. "Time and Attendance" is the GndTime.dbf file, but just because that is the last thing you see before it crashes does not necessarily mean it is that file. Move the following files out of the DATA folder on the server to a temporary folder and then load Aloha on the FOH to see if it makes a difference. If that doesn't work maybe the FOH also reads the files from the dated sub folder for Time and Attendance too, so move these same files temporarily out of the Aloha\20130623 folder as well.

ADJTIME.DBF
ADJTIMEX.DBF
GCHKINFO.DBF
GCLOG.DBF
GNDAUDIT.DBF
GNDBREAK.DBF
GNDDEPST.DBF
GNDDRWR.DBF
GNDOPD.DBF
GNDEDC.DBF
GNDITEM.DBF
GNDLBSUM.DBF
GNDLINE.DBF
GNDLINE.DBF
GNDOWAGE.DBF
GNDPERF.DBF
GNDQKCNT.DBF
GNDREVN.DBF
GNDSALE.DBF
GNDSLSUM.DBF
GNDTIME.DBF
GNDTNDR.DBF
GNDTURN.DBF
GNDVOID.DBF
WAGEEDIT.DBF

If that didn't work maybe try deleting everything in the DATA folder except the "OK" file and then copy everything from NEWDATA into DATA. Another suggestion would be to run DBconfig in the Aloha\BIN folder and change the input/output folder from NEWDATA to DATA to rebuild the files.

 

[SirTekaLot]

bigblok good info; I removed all folders from previous sales dates. It allowed me to move further more problems now. Booo!

 

[SirTekaLot]

Turns out that even though the drive was shared (I even deleted and re-applied the share) the sub-folders were not shared. So frustrating. Everything is back to working. Thank you to all for the help.

Zach