Help with T1 Setup - Newbie

[ucleadguitar]

Hey all...our company has ordered a Covad T1 Line to replace our 8 current POTs lines. Covad installed a Edgewater Router connected to the T1 and I have connected the LAN Port from the Edgewater to the PRI Slot on our PRI Expansion Card in our IP Office Partner Edition. I went to the Trunk Setup and setup Channel 13 for the PRI Card to T1 and put the first 4 lines as "In Service." I than went ahead and setup a button on my phone for Line 13 and rebooted the system. The line shows up as Red when it booted up on my 1416 Phone and when I select the button I don't get a dial tone.

Is there something that I am missing? Do I need any additional setup or hardware? I appreciate your help with this newbie.

 

[tlpeter]

Can you post a screenshot of your PRI setup in the ipo?

The trace shows that you do not have channels available (cause=44)

Cause No. 44 - requested circuit/channel not available.
This cause is returned when the circuit or channel indicated by the requesting entity cannot be provided by the other side of the interface.

BAZINGA!

I'm not insane, my mother had me tested!

 

[ucleadguitar]

I have captured a Screenshot of the Basic and Advanced Settings. I have tried it with both a DID Setup and without a DID Setup and get the same results.

Basic -

http://www.mediafire.com/?mc6fs72r2haoava

Advanced -

http://www.mediafire.com/?ewymwd0jyroyqm1

I really appreciate your help with this.