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Help with Service Command Failed (Error Code -2)

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sdee12

sdee12

IS-IT--Management
Jun 28, 2012
20
US

I cannot get past this error at all in Manage,I've tried everything from sending older backups of .CFG's restarting VM Pro and the whole server and also doing a repair install.I am able to load up my other SCN configurations ok just not local.Phones are stuck on discovery,not sure what else to do
 
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What's you issue and what are you trying to do?

Don't see how restarting VM Pro would help with anything.

"Trying is the first step to failure..." - Homer
 
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Janni, this indeed sounds strange but does work sometimes.
But in this case I think it is the security option within manager.
Go to file, preferences and set the security to none and not off.

BAZINGA!

I'm not insane, my mother had me tested!

 
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I don't seem to have that option, on the security tab it has some boxes greyed out except Close Configuration and Secure Communications, am I in the wrong place?
 
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It was unchecked, what else should I try?
 
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Check it and set it to none.


BAZINGA!

I'm not insane, my mother had me tested!
 
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Screen_Shot_2015-08-18_at_09.44.44_lgaqn2.png
 
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Which version manager and which version IPO?


BAZINGA!

I'm not insane, my mother had me tested!
 
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Try using a 7.0 manager as this is odd.

BAZINGA!

I'm not insane, my mother had me tested!
 
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Hey sdee12,

I sometimes get this error when doing an old fashioned dialin or over a VPN connection. Sometimes I can get it to connect by Right-Clicking Manager and selecting "Run as Admin" (Only happens on a couple of our sites) Otherwise it's an odd routing issue.

Also had the issue wayback on V7.0 on our own in house system which had 2 sites in a SCN which may be a bit more relevant to your case. Only solution was upgrade as far as you can and use the matching Manager application.

 
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Is it possible it could be an issue with the SD card?
 
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Turned out there was a loop in the network that was causing it
 
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