help with # of rings for intercom going to VM.

[Tyen]

Hello,
just wated to say I am new to the whole avaya system. yet I have (never being trained) set up a entire Avaya R8 phone system by myself. so my questions may seem a little confusing. I am wondering if there is a way to set the amount of rings for the intercom before it transfers to the voicemail of that extension. I am using a PACS R8.0 12E. using a Large voice mail PC card. working at extension 11. alot of the time the CEO doesn't want to answer her extension and prefers for us just to leave a voicemail. however the number of rings for the intercom to go to voicemail is to long for her. is there a way to change it without changing my number of rings for incomming calls?

thanks,
Tyen

PS. I really appreciate all past posts they help me alot more than Avaya manual...

 

[Westi]

in system programming option #321 sets the number of rings for the Vociemail cover per extension

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[Tyen]

VMS cover rings sets all rings going to Voice mail doesn't it? that would change intercom and incomming call rings to her extension>

Tyen

 

[allisland]

YES' both incoming and ext's are set under#321, it's set for the ext doesn't care about what type of call it is!

 

[CarGoSki]

Aside from that your big kahuna can just push DND when in do not answer mode. Let the little fishies stew I suppose

What past posts? Your profile says that this is your first post.

 

[SYQUEST]

CarGoSki, I believe his comment about past posts means he has read other posts on the forum for information or answers.

....JIM....

 

[Tyen]

By past posts I mean closed posts from other people. I realy appreciate all info that has been on site... it really has made my life much easier...


tyen

 

[CarGoSki]

aha..I see.