Does any one know how to write a formula that will select a letter based on the formula outcome?
Here is an example
If (Customer_code) = “HB” and (customer_state)= “CA” then “ I want to insert a full letter to the customer with the name of the customer and other demographic information out of crystal” Else If (Customer_code) = “HC” and (customer_state)= “CA” then “I want to insert a different full letter to the customer with the name of the customer and other demographic information out of crystal”
Here is an example
If (Customer_code) = “HB” and (customer_state)= “CA” then “ I want to insert a full letter to the customer with the name of the customer and other demographic information out of crystal” Else If (Customer_code) = “HC” and (customer_state)= “CA” then “I want to insert a different full letter to the customer with the name of the customer and other demographic information out of crystal”