Hi,
I have a CUCM 8.6 trunk setup with Lync 2010 which is working fine for outbound calls. I'm having a problem routing into Lync users. The user LINE URI is
TEL: +16505551212
I have a route pattern in CUCM which allows abbreviated dialing of 61212 and transforms to +16505551212
When I turn on SIP logging in Lync, I see the call come in but gives error
ms-diagnostics: 1003;reason="User does not exist";TargetUri="+16505551212@mycompany.com";source="lync-01.mycompany.com"
I think there must be something with the Dial Rules but figured dialing into extensions should be automatic, not needing any special dial rules.
Any help is appreciated.
I have a CUCM 8.6 trunk setup with Lync 2010 which is working fine for outbound calls. I'm having a problem routing into Lync users. The user LINE URI is
TEL: +16505551212
I have a route pattern in CUCM which allows abbreviated dialing of 61212 and transforms to +16505551212
When I turn on SIP logging in Lync, I see the call come in but gives error
ms-diagnostics: 1003;reason="User does not exist";TargetUri="+16505551212@mycompany.com";source="lync-01.mycompany.com"
I think there must be something with the Dial Rules but figured dialing into extensions should be automatic, not needing any special dial rules.
Any help is appreciated.