I'm a Windows admin and I'm mostly UI bound. I mention this because the bulk of configuration assistance I've seen is offered in terminal config strings. I do not have the ability to do that and feel confident that I'm not breaking the existing configuration. I'm sorry if I sound hostile, but this has been a very long, drawn out issue which desperately needs a resolution where nobody seems to be able to provide one.
Now, on to the issue. We have a public IP from Cox Cable which comes through a Motorola cable modem into our PIX which then serves up network access to our LAN. Standard config.
I am configuring a new tool to provide remote support services to clients. Initially I am testing it on my workstation which has a static IP of 192.168.2.150/24. I need to open port 831 for Advantig's DualDesk product.
I have created a Global Service Object configured with port tcp/831.
I created an incoming rule on our WAN initially configured for ANY-ANY for the service. Failed.
I then created Source for WAN and Destination for an object I added which is my workstation. Failed.
I reversed that. Failed.
I did all this on the LAN side. Failed. Both WAN and LAN. Failed.
I used to set up PIX devices a few years ago and I don't recall it being this hard. I also set up SonicWALL devices, and even though the config is harder, the result is easier to achieve.
What am I doing wrong? What do I need to supply in order for you to tell? If I send you the config, I'd have to sanitize it and I can't see how that would help.
Any help at all, aside from suggestions of anger management classes or suicide, are deeply appreciated.
Tyler
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Tyler Regas - Nerd. Writer.
Now, on to the issue. We have a public IP from Cox Cable which comes through a Motorola cable modem into our PIX which then serves up network access to our LAN. Standard config.
I am configuring a new tool to provide remote support services to clients. Initially I am testing it on my workstation which has a static IP of 192.168.2.150/24. I need to open port 831 for Advantig's DualDesk product.
I have created a Global Service Object configured with port tcp/831.
I created an incoming rule on our WAN initially configured for ANY-ANY for the service. Failed.
I then created Source for WAN and Destination for an object I added which is my workstation. Failed.
I reversed that. Failed.
I did all this on the LAN side. Failed. Both WAN and LAN. Failed.
I used to set up PIX devices a few years ago and I don't recall it being this hard. I also set up SonicWALL devices, and even though the config is harder, the result is easier to achieve.
What am I doing wrong? What do I need to supply in order for you to tell? If I send you the config, I'd have to sanitize it and I can't see how that would help.
Any help at all, aside from suggestions of anger management classes or suicide, are deeply appreciated.
Tyler
---
Tyler Regas - Nerd. Writer.