Help with botched Exchange 5.5 to 2000 move 1

[DavidSnell]

Hello,

Walked into a situation which goes as such. Company had an "Exchange Expert" come in and migrate 5.5 to 2000. At least that's what they were told. Upon examining the situation what they actually did was export a .pst backup on each client computer, took the NT 4.0 Server with Exchange 5.5 offline and then installed a new Windows 2000 DC with Exchange 2000 on it (Evidence of the export was left on the clients desktop in a "Migration Files" folder). Apparently then went back to each client and imported the .pst after logging into the new domain. (Clients are Windows 98SE systems)

After resolving the screw-ups and missing data problems caused by the .pst file import I am left with another issue. Outlook is EXTREMELY SLOW to open and function on all clients. It takes a long time to open the users information store (45 seconds minimum and up to a minute or longer.)

Can anyone point me in a direction to begin troubleshooting this issue? Your help will be greatly appreciated.

David

 

[Marcs41]

See faq858-3483 for all steps, read throught them.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]

 

[DavidSnell]

Sorry - thought I made the issue clear.

Outlook on all clients (47 of them) starts very slowly which was not the case when the NT 4.0 server with Exchange 5.5 was in use.

This is what has me befuddled. I don't know why Outlook would now be slow UNLESS it has something to do with accessing the new Exchange 2000 server for data during the startup of Outlook. Could this could be a reason for the slowness and if so, where should I start looking for a resolution.

Thanks again,

As I mentioned - I walked into this mess and am trying to avoid starting over from scratch if at all possible.

 

[Marcs41]

Just tried to get you go throught he steps, you may have missed something.

Check also if MSN Messenger integration is disabled in Outlook.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]

 

[bigdawgtoo]

David,
Make sure DNS is working properly, Win2000 relies heavily on DNS.

-LMBV

 

[surfk4t]

Dave

Look at the following MS Technet articles, sounds like the Outlook on the Win98 clients is using the wrong Binding order.

KB326036, KB325930, KB163576.

Hope this helps.

Bert

 

[DavidSnell]

Thanks to all who helped. After going through everything again, I found that during the changeover the DNS was set pointing to the ISP's external DNS server. Corrected this by setting up DNS on the DC and performance improved dramatically.

I don't know how they got it to be the DC WITHOUT a DNS server installed as I thought once you installed AD a local DNS server was required. Anyway, Thanks to BIGDAWGTOO for the pointer.