justadoode
IS-IT--Management
Hello POS Gurus-
Power surge fried the Aloha File server despite being on a surge protector (supposedly). Long story short, the owners want to save money and bought a computer from a local Frys with Windows 7 Pro on it. I followed the instructions from Coors man in faq693-7418 and successfully installed Aloha 6.7.16 on this computer.
I was able to migrate the spooling files from the master terminal back to EDC, successfully process and batch out the credit cards, which is good. However, I cannot execute a successful file server recovery and I cannot get Aloha manager to work correctly. I keep getting the error message ctlsvr disconnected try to reconnect?
Let me mention that the new server did not have an LPT1 port so i had to purchase a USB key from the local reseller and change the SEC codes in the Aloha.ini file. Anyway, in looking at the debout.txt file I show this:
Oct 31, 15:09:21, [16924], [STATUS],,"AlohaMgr starting... version 6.7.16.2036.1 "
Oct 31, 15:09:21, [16924], [INFO],," MODE SETTINGS"
Oct 31, 15:09:21, [16924], [INFO],,"***** Version: 6.7.16.2036.1 "
Oct 31, 15:09:44, [16924], [INFO],,"LoadIberStrings() - Loaded version 6.7.16.0, C:\BootDrv\Aloha\bin\IBERSTR.DLL"
Oct 31, 15:09:44, [16924], [INFO],,"***** Workstation: ALOHABOH"
Oct 31, 15:09:44, [16924], [INFO],,"***** TableService Only"
Oct 31, 15:09:44, [16924], [INFO],,"***** Labor Scheduler enabled."
Oct 31, 15:09:44, [16924], [INFO],,"***** Site Id: 1"
Oct 31, 15:09:44, [16924], [INFO],,"*****Start of WORK in InitInstance"
Oct 31, 15:09:50, [16924], [INFO],,"*****Before AlohaMgr create"
Oct 31, 15:09:50, [16924], [INFO],,"*****Before AlohaMgr RequestCtlSvr"
Oct 31, 15:09:50, [16924], [INFO],,"CAlohaMgrApp::RequestCtlSvr() called..."
Oct 31, 15:09:50, [16924], [INFO],,"WaitForCtlSvrStartupComplete()..."
Oct 31, 15:09:50, [15724], [INFO],,"ACtlSvrConnect: (thread) - Begin Run()"
Oct 31, 15:10:43, [15724], [INFO],,"ACtlSvrConnect: (ICtlSvrCom::AreYouAlive failed (0x4))"
Oct 31, 15:10:43, [15724], [INFO],,"ACtlSvrConnect: Connection to CtlSvr lost. Prompting for reconnect..."
when I look at debout.svr I show this:
ct 31, 15:09:51, [15044], [STATUS],,"CTLSVR: Started CtlServiceThread... version 6.7.16.2036.1 "
Oct 31, 15:09:51, [15044], [INFO],,"CTLSVR 6.7.16.2036.1 is running on workstation ALOHABOH"
Oct 31, 15:09:51, [15044], [INFO],,"CTLSVR: IBERDIR is C:\BootDrv\Aloha"
Oct 31, 15:09:51, [15044], [INFO],,"Operating system is Windows 7 (BuildNumber 7601, Platform 2, Version 6.1, Service Pack 1)"
Oct 31, 15:09:51, [15044], [INFO],,"Hasp driver for Windows NT has not been installed."
Oct 31, 15:09:51, [15376], [INFO],,"[Run] SpawnRadiantHeartBeatCheckerThread... "
Oct 31, 15:10:12, [15044], [INFO],,"LoadIberStrings() - Loaded version 6.7.16.0, C:\BootDrv\Aloha\bin\IBERSTR.DLL"
Oct 31, 15:10:12, [15044], [INFO],,"CTLSVR: Serial Number not Found as no Security key found"
Oct 31, 15:10:13, [15044], [INFO],,"CtlSvr - Refresh - RFS Not in use"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE=INTL - using time zone information from the BOH computer"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Reading C:\BootDrv\Aloha\data\timezone.ini"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Standard Name = Central Standard Time"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Daylight Name = Central Daylight Time"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Successfully read the Timezone.ini contents"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: operating system time zone settings match values in TIMEZONE.INI"
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: Is NOT running in SQLMODE."
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: bRobust = TRUE"
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: Begin initializing network..."
Oct 31, 15:10:14, [15044], [INFO],,"Initializing network..."
Oct 31, 15:10:14, [15044], [INFO],,"Node = 15006 String = 'BFAAG'"
Oct 31, 15:10:14, [15044], [INFO],,"NBInit()-> Before NBAddName()-> StationName = "IBERBFAAG ""
Oct 31, 15:10:17, [15044], [INFO],,"NBInit()-> After NBAddName()-> StationNumber = 2"
Oct 31, 15:10:17, [15044], [INFO],,"NBInit()-> Before NBAddGroupName()-> SessionName = "IBERLINK""
Oct 31, 15:10:20, [15044], [INFO],,"NBInit()-> After NBAddGroupName()-> SessionNumber = 3"
Oct 31, 15:10:20, [15044], [INFO],,"Station number 2, session 3"
Oct 31, 15:10:20, [15044], [INFO],,"Network initialization complete."
Oct 31, 15:10:20, [15044], [INFO],,"TIMEOUT ALERT!!! NBInit took 6.021000 seconds our threshold is 5.000000"
Oct 31, 15:10:20, [15044], [INFO],,"CTLSVR: Done initializing network."
Oct 31, 15:10:20, [15044], [INFO],,"Failed to open C:\BootDrv\Aloha\SQL\SQL.INI: No such file or directory"
Oct 31, 15:10:21, [15044], [INFO],,"** AKS License file not found."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Waited 23 seconds for HASP driver to make security key available."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Security key not found."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Initialization failed before main."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Start background processing..."
Oct 31, 15:10:43, [15044], [INFO],,""
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: CtlServiceThread - Stopping background processing..."
Oct 31, 15:10:43, [15044], [INFO],,"net shutdown!"
Oct 31, 15:10:43, [15044], [INFO],,"Canceling datagrams..."
Oct 31, 15:10:43, [15044], [INFO],,"Canceling datagrams second time..."
Oct 31, 15:10:43, [15044], [INFO],,"Dropping names..."
Oct 31, 15:10:49, [15044], [INFO],,"Net shutdown complete"
Oct 31, 15:10:49, [15044], [INFO],,"CTLSVR: CtlServiceThread Terminated."
Oct 31, 15:10:51, [3636], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout files..."
Am I missing a HASP driver? If so, does anyone know where I can get it? The local reseller, as many tend to be, will not offer any assistance with this. They basically hand you whatever hard ware and say, "You're on your own, unless you want to pay our $1500 set up fee."
Hopefully it's just a driver that someone here can point me in the right direction.
Thank you very much-
Charles aka Justadoode
Power surge fried the Aloha File server despite being on a surge protector (supposedly). Long story short, the owners want to save money and bought a computer from a local Frys with Windows 7 Pro on it. I followed the instructions from Coors man in faq693-7418 and successfully installed Aloha 6.7.16 on this computer.
I was able to migrate the spooling files from the master terminal back to EDC, successfully process and batch out the credit cards, which is good. However, I cannot execute a successful file server recovery and I cannot get Aloha manager to work correctly. I keep getting the error message ctlsvr disconnected try to reconnect?
Let me mention that the new server did not have an LPT1 port so i had to purchase a USB key from the local reseller and change the SEC codes in the Aloha.ini file. Anyway, in looking at the debout.txt file I show this:
Oct 31, 15:09:21, [16924], [STATUS],,"AlohaMgr starting... version 6.7.16.2036.1 "
Oct 31, 15:09:21, [16924], [INFO],," MODE SETTINGS"
Oct 31, 15:09:21, [16924], [INFO],,"***** Version: 6.7.16.2036.1 "
Oct 31, 15:09:44, [16924], [INFO],,"LoadIberStrings() - Loaded version 6.7.16.0, C:\BootDrv\Aloha\bin\IBERSTR.DLL"
Oct 31, 15:09:44, [16924], [INFO],,"***** Workstation: ALOHABOH"
Oct 31, 15:09:44, [16924], [INFO],,"***** TableService Only"
Oct 31, 15:09:44, [16924], [INFO],,"***** Labor Scheduler enabled."
Oct 31, 15:09:44, [16924], [INFO],,"***** Site Id: 1"
Oct 31, 15:09:44, [16924], [INFO],,"*****Start of WORK in InitInstance"
Oct 31, 15:09:50, [16924], [INFO],,"*****Before AlohaMgr create"
Oct 31, 15:09:50, [16924], [INFO],,"*****Before AlohaMgr RequestCtlSvr"
Oct 31, 15:09:50, [16924], [INFO],,"CAlohaMgrApp::RequestCtlSvr() called..."
Oct 31, 15:09:50, [16924], [INFO],,"WaitForCtlSvrStartupComplete()..."
Oct 31, 15:09:50, [15724], [INFO],,"ACtlSvrConnect: (thread) - Begin Run()"
Oct 31, 15:10:43, [15724], [INFO],,"ACtlSvrConnect: (ICtlSvrCom::AreYouAlive failed (0x4))"
Oct 31, 15:10:43, [15724], [INFO],,"ACtlSvrConnect: Connection to CtlSvr lost. Prompting for reconnect..."
when I look at debout.svr I show this:
ct 31, 15:09:51, [15044], [STATUS],,"CTLSVR: Started CtlServiceThread... version 6.7.16.2036.1 "
Oct 31, 15:09:51, [15044], [INFO],,"CTLSVR 6.7.16.2036.1 is running on workstation ALOHABOH"
Oct 31, 15:09:51, [15044], [INFO],,"CTLSVR: IBERDIR is C:\BootDrv\Aloha"
Oct 31, 15:09:51, [15044], [INFO],,"Operating system is Windows 7 (BuildNumber 7601, Platform 2, Version 6.1, Service Pack 1)"
Oct 31, 15:09:51, [15044], [INFO],,"Hasp driver for Windows NT has not been installed."
Oct 31, 15:09:51, [15376], [INFO],,"[Run] SpawnRadiantHeartBeatCheckerThread... "
Oct 31, 15:10:12, [15044], [INFO],,"LoadIberStrings() - Loaded version 6.7.16.0, C:\BootDrv\Aloha\bin\IBERSTR.DLL"
Oct 31, 15:10:12, [15044], [INFO],,"CTLSVR: Serial Number not Found as no Security key found"
Oct 31, 15:10:13, [15044], [INFO],,"CtlSvr - Refresh - RFS Not in use"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE=INTL - using time zone information from the BOH computer"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Reading C:\BootDrv\Aloha\data\timezone.ini"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Standard Name = Central Standard Time"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Daylight Name = Central Daylight Time"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: Successfully read the Timezone.ini contents"
Oct 31, 15:10:14, [15044], [INFO],,"TIMEZONE: operating system time zone settings match values in TIMEZONE.INI"
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: Is NOT running in SQLMODE."
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: bRobust = TRUE"
Oct 31, 15:10:14, [15044], [INFO],,"CTLSVR: Begin initializing network..."
Oct 31, 15:10:14, [15044], [INFO],,"Initializing network..."
Oct 31, 15:10:14, [15044], [INFO],,"Node = 15006 String = 'BFAAG'"
Oct 31, 15:10:14, [15044], [INFO],,"NBInit()-> Before NBAddName()-> StationName = "IBERBFAAG ""
Oct 31, 15:10:17, [15044], [INFO],,"NBInit()-> After NBAddName()-> StationNumber = 2"
Oct 31, 15:10:17, [15044], [INFO],,"NBInit()-> Before NBAddGroupName()-> SessionName = "IBERLINK""
Oct 31, 15:10:20, [15044], [INFO],,"NBInit()-> After NBAddGroupName()-> SessionNumber = 3"
Oct 31, 15:10:20, [15044], [INFO],,"Station number 2, session 3"
Oct 31, 15:10:20, [15044], [INFO],,"Network initialization complete."
Oct 31, 15:10:20, [15044], [INFO],,"TIMEOUT ALERT!!! NBInit took 6.021000 seconds our threshold is 5.000000"
Oct 31, 15:10:20, [15044], [INFO],,"CTLSVR: Done initializing network."
Oct 31, 15:10:20, [15044], [INFO],,"Failed to open C:\BootDrv\Aloha\SQL\SQL.INI: No such file or directory"
Oct 31, 15:10:21, [15044], [INFO],,"** AKS License file not found."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Waited 23 seconds for HASP driver to make security key available."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Security key not found."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Initialization failed before main."
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: Start background processing..."
Oct 31, 15:10:43, [15044], [INFO],,""
Oct 31, 15:10:43, [15044], [INFO],,"CTLSVR: CtlServiceThread - Stopping background processing..."
Oct 31, 15:10:43, [15044], [INFO],,"net shutdown!"
Oct 31, 15:10:43, [15044], [INFO],,"Canceling datagrams..."
Oct 31, 15:10:43, [15044], [INFO],,"Canceling datagrams second time..."
Oct 31, 15:10:43, [15044], [INFO],,"Dropping names..."
Oct 31, 15:10:49, [15044], [INFO],,"Net shutdown complete"
Oct 31, 15:10:49, [15044], [INFO],,"CTLSVR: CtlServiceThread Terminated."
Oct 31, 15:10:51, [3636], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout files..."
Am I missing a HASP driver? If so, does anyone know where I can get it? The local reseller, as many tend to be, will not offer any assistance with this. They basically hand you whatever hard ware and say, "You're on your own, unless you want to pay our $1500 set up fee."
Hopefully it's just a driver that someone here can point me in the right direction.
Thank you very much-
Charles aka Justadoode