Help with adjunct renumber

[techguru69]

I'd appreciate any help I can get with this.
I need to setup an extension/adjunct that goes direct to the AA. My Avaya trainer told me to "renumber an adjunct and put it in coverage group 30". I've attempted this, but when dialing the number, it rings 5 times - "voice answers extension is not available - tranferring call" and then it goes to the AA. She told me that the adjunct is not setup correctly, as it should not ring 5 times.

Here is my currect dialplan with ext/adjuncts. All extensions from 7750 to 7760 are live phones in use. DID's are not in use. Can someone please tell me what I should be putting in under SysRenumber-Single-adjunct -- old adjunct number? And what should go in when asked for New adjunct number.

FROM SYSTEM DIALPLAN REPORT-
A COMPLETE DIAL PLAN FOR STATIONS AND ADJUNCTS:

A ID #: 1 7750 6300 ID #: 2 7751 6301
A ID #: 3 7752 6302 ID #: 4 7753 6303
A ID #: 5 7754 6304 ID #: 6 7755 6305
A ID #: 7 7756 6306 ID #: 8 7757 6307
A ID #: 9 7758 6308 ID #: 10 7759 6309
A ID #: 11 7760 6310 ID #: 12 7761 7766
A ID #: 13 7762 6312 ID #: 14 7763 6313
A ID #: 15 7764 6314 ID #: 16 7765 6315
A ID #: 17 6116 6316 ID #: 18 6117 6317
A ID #: 19 6118 6318 ID #: 20 6119 6319
A ID #: 21 6120 6320 ID #: 22 6121 6321
A ID #: 23 6122 6322 ID #: 24 6123 6323
A ID #: 25 6124 6324 ID #: 26 6125 6325
A ID #: 27 6126 6326 ID #: 28 6127 6327
A ID #: 29 6128 6328 ID #: 30 6129 6329
A ID #: 31 6130 6330 ID #: 32 6131 6331
A ID #: 33 6132 6332 ID #: 34 6133 6333
A ID #: 35 6134 6334 ID #: 36 6135 6335
A ID #: 37 6136 6336 ID #: 38 6137 6337
A ID #: 39 6138 6338 ID #: 40 6139 6339
A ID #: 41 6140 6340 ID #: 42 6141 6341
A ID #: 43 6142 6342 ID #: 44 6143 6343
A ID #: 45 6144 6344 ID #: 46 6145 6345
A ID #: 47 6146 6346 ID #: 48 6147 6347
A ID #: 49 6148 6348 ID #: 50 6149 6349
A ID #: 51 6150 6350 ID #: 52 6151 6351
A ID #: 53 6152 6352 ID #: 54 6153 6353
A ID #: 55 6154 6354 ID #: 56 6155 6355
A ID #: 57 6156 6356 ID #: 58 6157 6357
A ID #: 59 6158 6358 ID #: 60 6159 6359
A ID #: 61 6160 6360 ID #: 62 6161 6361
A ID #: 63 6162 6362 ID #: 64 6163 6363
A ID #: 65 6164 6364 ID #: 66 6165 6365
A ID #: 67 6166 6366 ID #: 68 6167 6367
A ID #: 69 6168 6368 ID #: 70 6169 6369
A ID #: 71 6170 6370 ID #: 72 6171 6371
A ID #: 73 6172 6372 ID #: 74 6173 6373
A ID #: 75 6174 6374 ID #: 76 6175 6375
A ID #: 77 6176 6376 ID #: 78 6177 6377
A ID #: 79 6178 6378 ID #: 80 6179 6379
A ID #: 81 6180 6380 ID #: 82 6181 6381
A ID #: 83 6182 6382 ID #: 84 6183 6383
A ID #: 85 6184 6384 ID #: 86 6185 6385
A ID #: 87 6186 6386 ID #: 88 6187 6387
A ID #: 89 6188 6388 ID #: 90 6189 6389
A ID #: 91 6190 6390 ID #: 92 6191 6391
A ID #: 93 6192 6392 ID #: 94 6193 6393
A ID #: 95 6194 6394 ID #: 96 6195 6395
A ID #: 97 6196 6396 ID #: 98 6197 6397
A ID #: 99 6198 6398 ID #:100 6199 6399
A ID #:101 6200 6400 ID #:102 6201 6401
A ID #:103 6202 6402 ID #:104 6203 6403
A ID #:105 6204 6404 ID #:106 6205 6405


Do you need any more info. to help?

Thanks.

 

[Pepperz]

Use one of the 6300 numbers, they are the adjuncts.

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[techguru69]

Thanks, but I already new that. "use one of the 6300 numbers..." - HOW??
I enter 63XX in OLD ADJUNCT - then what goes into NEW ADJUNCT? What extension goes into the Coverage Group 30?

 

[Pepperz]

I assume you are trying to capture a did. SysRenum>Single>Adjunct>Old is 63XX, new is a DID number NOT YET USED in the dial plan, then enter. Add that new number to cover group 30, and you may want to set the cover delay rings for 1 ring instead of the default of 3. That will make it answer sooner.

TipHelp@charter.net