Help With Adding New Phone with new DN 2

[JasonWilson]

I am trying to use an unused DN to add a new phone.

I used LD 20 To determine that DN 2792 was available.
PRT
LUDN

I first tried to copy a 2616 phone that has one add on module and used the TN 24 0 5 10 and DN 2792. When I plug the phone into the wall jack, the phone does not receive any programming.

I outed that 24 0 5 10 phone and programed a new phone from scratch (The TNB print out is below). Same thing when I plug the phone into the wall jack, the phone does not receive any programming.

Both times the STAT 24 0 5 10 shows the unit as IDLE.

I outed that 24 0 5 10 phone again. Moved a 3904 phone from TN 4 0 7 6 to 24 0 5 10 and verified the wall jack does work and it is indeed 24 0 5 10. I moved the 3904 phone back to the original 4 0 7 6.

I have no clue what I am missing and would really appreciate all help.

Thanks !!!

Jason



TNB for 24 0 5 10 programmed new from scratch.

REQ: prt
TYPE: tnb
TN 24 0 5 10
DATE
PAGE
DES

DES 103A
TN 024 0 05 10
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 1
ERL 0
FDN 2727
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 5
SCI 0
SSU
XLST
SCPW
CLS UNR FBD WTA LPR PUA MTD FND HTD ADD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 000
LHK 3
PLEV 00
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2792 0 MARP
CPND
NAME Medic One 103A
XPLN 23
DISPLAY_FMT FIRST,LAST
01 SCR 7480 0
02 SCR 7481 0
03 SCR 7482 0
04 RNP
05 ADL 4 3829
06
07
08 MWK 2727
09 TRN
10 AO6
11 CFW 10 2727
12 PRK
13 RDL 16
14 SCC 0019
15
16
17
18 ADL 16 94022715
19 ADL 16 92928697
20 ADL 16 95613517
21 ADL 16 92598266
22 ADL 16 92393548
23 ADL 16 99700785
24 ADL 16 913609082405
25 ADL 16 99517627
26 ADL 16 98672800
27
28
29 ADL 4 2794
30 ADL 4 2790
31 ADL 4 2788
32 ADL 4 2787
33 ADL 4 2786
34 ADL 4 2785
35 ADL 4 2784
36 ADL 4 2783
37 ADL 4 2780
DATE 3 OCT 2012


NACT

 

[dapster1]

You have proved the TN is good by using the 3904...Have you verified the 2616 as being good? I have seen several Idle condition sets bad...Possible perform an IDU of the 2616 or a untt test to isolate

 

[JasonWilson]

Yes. I plugged the 2616 in question into a port of a different 2616 with an add on module and it recieved the programming successfully.

 

[dapster1]

Jason
See if you can make the 2616 work at the PBX room TN closest to the switch tail. If it works closest to the switch and not at the jack, it may be a loop lenghth problem or funky impedance issue with that set.
With that being said....you could try amnother TN off another Superloop IPE shelf or change tns to another card.
As for each change....make it work in the PBX room first then check it at the station.
I have seen older 2616 sets have loop length and impedance issues!

 

[trvlr1]

Check your pairs ... ie try flipping one end of the pair of wires you are using for cross connects to see if they are reversed at the jack.

 

[JasonWilson]

trvlr1,

Thanks !!! That was exactly it. I moved the 3904 set to that port and it worked just fine. I tried the 2616 set on that port and it did not work. After reversing the pairs the 2616 worked just fine. I really appreciate the help !!! So do the 39xx series of sets not care about the polarity where the 26xx series of sets do ?

Thanks dapster1 for helping me troubleshoot. I did not try to move the phone to a different superloop. I am assuming that would have worked as well since the pair would have probably been trimmed out correctly for that TN.

Jason

 

[trvlr1]

3904's are not polarity sensitive where 2616/2008/2216 etc phones are.