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***Help*** Telphony Services Tree Not Expanding

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Aholmes

Aholmes

IS-IT--Management
Dec 3, 2001
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We have a BCM 400 running 3.6 and I need to make some important changes yet the System configuration tree is not expanding. When I click the expansion icon on Telephony Services the only thing that shows up is the back/restore tool. I restarted the system hoping it would help to no avail. Has anyone seen this before? Thanks
 
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Downgrade the Java version on you management PC
 
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Remove the Jave on your PC and download the Version on the BCM.
 
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there's a patch for BCM3.7 available that will allow to use the latest java version. patch is called: BCM_370.237_UM3.39.003
 
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