Help setting bus for DSM 32+ on BCM400

[ShadwSrch]

We had a BCM 400 Software version 3.5. It had a DSM 32+ on Bus 2 in the top bay. It had a DSM 16+ on Bus 4 in the middle bay, and a GATM 8+ on Bus 7 in the bottom.

It got hit by lightning. It came through the DSM 16+ fried the motherboard.

The Whole BCM was replaced. The Hardware on the new machine was set up the same. We are now on Software verson 3.7.

We just had another strike through the DSM 16+...Yes...I know...I have now been able to convince the powers that be that we NEED to fix this issue...

The Rest of the machine is fine, but the 16+ is toast.

Can I use the DSM 32+ from the old machine in the place of the DSM 16+ on the new machine?

I set the Dip switches on the 32+ like they were on the 16+, and I have it in the second bay.

The system comes up, but my extensions are wrong.

Is this an issue with the Dip switches?
Can I get the extensions right?
If so, how should I set them?
Can I do it by Monday morning?[/color red]

 

[3Sixty]

You need to set the switches as follows

Switch on the first dips witch and leave the rest as they are for the DSM 16.

Marshall

http://www.marshallshouse.co.uk

 

[GoldenGirls]

What is your ext starting at... Your 16 is that a 4x16 card...

 

[ShadwSrch]

The Dip switches on the 32+ in the first bay were all 6 switched on.

The 16+ in the second bay was 1-4 on, 5 off, and 6 on.

I switched 1 off and left the rest the same because that is how I translated the post earlier in this thread.

This is the setup now:
DSM 32+ Top bay: on on on on on on
DSM 16+ Mid bay: off on on on off on
GATM 8 Bot bay: on on on off on off

There is no Change.

My extensions go as follows:
221-236 (All of these are fine, and are as they were)
253-268 (All of these are fine, and are as they were)
Then I go here:
301-316

I used to have 285-300. All of the extensions are still set up, but listed under inactive DNs.

I am not sure if I need more licenses to get all 32 lines working on the second bay, but I don't really care about that as much as getting my last 16 back the way they were.

Question:
How do I need to set up the Dip Switches on the 32+ with this configuration?
or
Where can I go to find this information?

 

[3Sixty]

The answer to your question is

DSM 32+ bus 2

off on on on on on

Ext Range 221-252

DSM 32+ bus 3

off on on on on off

Ext Range 253-284

GATM 8 Bus 7

on on on off on off

If you want more information you can download a bit of a course I put together on my site under downloads section. You need to register to get access to the downloads section.

Marshall

http://www.marshallshouse.co.uk

 

[ShadwSrch]

I realize that I made a mistake in a previous post to this thread. What I meant was this:

This is the setup now:
DSM 32+ Top bay: on on on on on on
DSM 32+ Mid. bay: off on on on off on (not DSM 16+)
GATM 8 Bot. bay: on on on off on off

Marshall:
BTW: I registered at your site, and read the course on setup. Very helpfull!

With your recomendation above, I would have 221-284.

I don't know why, but when Alltel set up our system originally, there was a 16 extention gap between each set of 16 extensions we had.

My extensions went as follows:
221-236
253-268
285-300

Your course mentions that the first 3 Dips on the Media bay modules are for an offset...I assume this is how they achieved the gaps, but I didn't see anything about how to use them

I noticed that the first Dip on the 32+ in your suggestion is off. Ours was set on.

Can you tell me how to set the Dips on the second 32+ to get back extension 285-300?

 

[ShadwSrch]

OK...more information.

In the Unified Manager, it shows that Bus 2, 3, 4, and 7 are in use. The State field shows "Enabled."

2-4 show as station modules with 16 sets.
7 is my trunk module (GATM8)

Several things then:
1. I thought that each 32+ only used 1 Bus. Is there a way to have them use 2?
2. Why would you want to set it up that way?
3. Why is my second 32+ showing up as a 16 set module?
4. Are the "Actual Bus Type" and the "Number of sets" fields populated with a setting somewhere, or are they read from the hardware?
5. If they are read from the Hardware, are those options set with the Dip switches?
6. And...As always...Where can I find an exhaustive list of all of the options for the Dip switches on a DSM 32+?

 

[biv343]

1,2,3: A 32+ uses only one bus if configured in double density mode. If you want/need it to use two busses (such as in a pre release 3.0 system), then you need to configure it as single density. If the card is configured as single density, the system will report it as two 16 port cards.

4. For station modules, these categories are automatically populated once you connect the sets. For trunk modules, the number of modules is populated after you have defined the module type (i.e, you set bus 4 as a loop start trunk card, and it is an 8 port GATM, the system will report it as two four port cards).

5. The bus type is read from the hardware, provided you have programmed the bus as the correct module type.

6. The Installation and Maintenance manual has all the dip switch settings. Documentation is available from the main web page on the BCM.

 

[3Sixty]

Hi Shadwsrch

What you have said there would be true for a DSM 32 and a DSM16 set as Biv stated above. But a DSM 32+ and a DSM 16+ would only take up 1 and 1/2 buses on the resources of the BCM on a newer system. If the extension numbering is the problem you can renumber then in the wizards section.

Marshall

http://www.marshallshouse.co.uk

 

[ShadwSrch]

OK...I am not sure why they set our 32+ up as a single density modue originally...we were on a 3.5.

You are, of course,exactly right...The hardware docs were very helpfull when I found them. I wish I could search the Help docs though. 40 different PDF documents is not the best way to organize this stuff.

I am a computer tech at a church/school/daycare. The phone system was given to me because I am "one of those technical types." I am trying to convince them to send me to some training.

In the mean time, thank you all.

Marshall...
Your advice in your first post is what did the trick.

The first DSM32+ was set to single density, which is why the first 32 extensions were correct. 16 from bus 2 and 16 from bus 3.

When I followed your advice, my second was set to double density, and it was on bus 4.

It turns out that the Amphenol connector was plugged in to the wrong plug. Giving me, of course, the second set of 16 on that bus.

Thanks for the help. I keep trying to reminding myself that eventually, I will not be so green.