Help published IWR error #3940

[sarazin]

Pls Help me with this error log...

The report request failed.
Unable to execute report /export/home/cognos/cer2/report/Test08/apps/product_details_drillthrough.imr. Reason: Error: 0, Generic; Process ID: 9498; Thread: 1; Host: cpi-db; Text: Logon error while connecting the database.; BackTrace Info: 1. File Name: appauto.cpp; Line#:3940; Desc.:CAppAuto::ConnectDatabase; 2. File Name: appauto.cpp; Line#:8895; Desc.:CAppAuto::ExecuteRunReport;

I already check everything but cannot find the solutions.
Thanks,

gusto

 

[Pommie]

Have you tried re-bootig the server. I had a similar problem when the tnsnames file for our Oracle db was moved onto the server , everythin else worked ok including Impromptu but I had to re-boot before IWR would work.

Regards

John