Help needed programming buttons on T7406E 1

[scivic]

I have two T7406E handsets. I have two line pools. Pool A is L001-L003 & Pool B is L031-L032. I have tried to program the six buttons as five line buttons & one intercom on Handset 1 (x232). Starting with the left column I want Pool A to Appr & Ring in sequence top to bottom L001-L003 so I may call out or answer inbound calls. I want the right column to be Pool B top to bottom L031-L032 being the first and second button while the one intercom takes up the bottom button. I understood the sequence of these buttons in programming to be 1,2,3 in the left column (top to bottom) and 4,5,6 in the right column. I have Handset 1 set with Pool A's lines in sequence on the left column and I can answer or select a line for outbound. I have the last button in the right column as the original intercom and programmed for one intercom key. I have taken buttons 4 & 5 (top two in right column) and deleted their features to blank. I have all five lines programmed for Appr & Ring. Before blanking the two buttons in the right column L031 from Pool B was available, but was out of sequence in the button order (pos. 2 instead of pos. 1) and did not Appr & Ring as programmed. I tried to move it to the top button (button 4), but that didn't work.

If my request is possible to do I would also like to make my Handset 2 (x234) have Pool B in the left column and Pool A in the right column with the intercom button at the bottom left. If not then I'll COPY the Handset 1 config to Handset 2 and be happy it worked.

Since I find no real documentation about programming these phones to speak of as are available for the desksets... I am here. I have the Installer and Coordinator guides for my system, but to no avail is there mention of my desire. I am a quick study and have read the guides cover to cover and understand what they describe, but cannot get a solution for my task. This is a fairly simple system so I don't know what I am missing here. Making this work would be a great help as I am under the breath of a very large man who wants his phone to work (Handset 1) as he expects it to. Your assistance is greatly appreciated.

 

[pccal]

Turn set relocate off & plug a 7310 set into the port that has your 7406 set on it. Buttons 4, 5 & 6 of your 7406 are buttons 8,9 & 10 of the 7310 set. Get the appropriate lines or features on the 7310 set & then move the port back to your 7406 set & your lines will be where you want.I
haven't done it for a long time but I'm fairly certain that is how it is done.

 

[exsmogger]

The button mapping is a bit odd on Nortel cordless phones. The left hand buttons correspond to buttons 1, 2 & 3 on a M7310. The right hand buttons correspond to buttons 7, 8 & 9. The crude diagram of the buttons on a M7310 is below to help you picture what I'm writing:

1 6
2 7
3 8
4 9
5 10

Simply plug a M7310 into the DN to be used for the T7406 and get buttons 1-3 and 7-9 as you want, and then plug the DN into the T7406 base. You also want to program the station for auto handsfree.

Here's a link to the install manual

http://pdf.textfiles.com/manuals/TELECOM-F-R/Nortel T 7406 Cordless Telephone Installation Guide.pdf

Brian Cox

http://www.jandjcommunications.com

 

[pccal]

As I was saying I haven't done one for awhile. It is buttons 7,8 & 9 on the 7310 set.

 

[fireeater]

note: can't change intercom button location


All Things Are Possible With Time And Lots And Lots of Money

mike

http://www.ics-on.ca

 

[scivic]

I appreciate the info and apologize for the delayed reply, but I am setting up other things for the boss man too. He has since gotten off my back about he phone programming, but I still need to finish it. I did not mention that I am using all M7316 as my corded phones so how will this affect the button correspondence to the T7406E? BTW- I don't see the option for turning off set relocate. Is that going to effect anything if it isn't engaged to begin with?

 

[scivic]

With the T7316E plugged into the DN for the T7406E I went into Button Programming and found the following:

B9 --> L001
B10 --> L002
B11 --> L003
B12 --> L031
B13 --> L032

I wanted to program B9-B11 on the T7316E to be APP & RING to B1-B3 on T7406E. Then I want B12 & B13 on the T7316E to be B4 & B5 on T7406E with B6 being the one intercom. This way I can answer five lines on the T7406E that appear & ring to it just like a desk phone. Hope this clarifies and can help you help me.

Thanks
Jon

 

[RikRodgers]

Use feature *81 to move the buttons around on the T7316 to correspond to the buttons used on the 7406.

 

[stillputtin]

Just my two cents worth. Have done quite a few where cus. wanted 4 lines on, but to date none for five, but if four goes five should work as well.( need the ic though)
The way I usually fly is fire up the set with no lines to start + give it pool a and b access. In your case go to programming set make lines 031 and 032 app & ring. Jump out of programming Move the two lines via f*18 to the upper right had buttoms on the set then jump back to the programming set and add the lines 1-3. Should fall into place for you.Let me know if the five lines on work out for you /

Pain is the best teacher.

 

[scivic]

Here is what I did today. It's been lengthy replying as I do not get to work on this project often. I took the T7406E off the DN and hooked the T7316E to it. I found the T7406 Installation Guide at Nortel's site and read through it to find the correct button mapping diagram for T7316E to T7406 It's not exactly model for model but the buttons should be the same for the T7406 vs. T7406E. I did F*81 to move the two lines from B12 & B13 to B21 & B22. I did exit hang up with each exchange so I wouldn't screw it up for any reason. B23 is blank and B24 is the IC. I didn't have to do anything with B9, B10, or B11 because they were in the correct position already. I then did F*0 on all of the buttons and my changes showed to have been made. Last No. & Voice Call were now on B12 & B13 with B21 & B22 showing my lines on the T7316E. To my knowledge the swap worked. I put the T7406E back on the DN and hit the five center buttons (I know the 6th one is IC) in sequence to find that the first three (on the left) were still correct and unchanged, but the next two (top & middle right) were showing the default Last No. & Voice Call just as they were before. They will not access the L031 & L032 lines. I know the T7406E comes up in programming as M7310. If I toggle through button programming on the T7406E I see:

B1 : L001
B2 : L002
B3 : L003
B4 : L031
B5 : L032
B6 : Conf/Trans
B7 : Last No.
B8 : Voice Call
B9 : IC

What am I missing here? I still can't get this to work.

 

[jerryreeve]

it sounds like you are operating on a pre-7316e software (I dont know what version the e came out on off the top of the head) but what I am seeing makes me think so. in earlier software the 7316 was treated as a heavily modified 7310 with a wierd button mapping.

you want to be working with on your 7406 is

B1 L001 B7 L031
B2 L002 B8 L032
B3 L003 B9 I/C

so if you set up a 7316 (lower/indicating buttons only)
B11 dont care 17 Dont care
B13 dont care 19 Dont care
B15 dont care 21 Dont care
B1 L001 B6 Dont care
B2 L002 B7 L031
B3 L003 B8 L032
B4 Dont care B9 I/C
B5 Dont care B10 Dont care

it would be easier if you had a 7310 set around to look like this:
B1 L001 B6 Dont care
B2 L002 B7 L031
B3 L003 B8 L032
B4 Dont care B9 I/C
B5 Dont care B10 Dont care
take a stab at it like this and see what it looks like



----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 

[curlycord]

Here is the install guide:

http://www142.nortelnetworks.com/techdocs/T7406E/pdf/NN40110-301_01.02_T7406Eig.pdf

Look at the bottom for button mapping.

I dont know why but I am not logged in and seems to work for me for some reason unless they just gave access to guests for this.

For the record I get countless calls on how to wire up the RJ45 and other questions by techs/dealers, they dont seem to be aware there is this 60 page install guide that does not come with the units, they think the Quik reference guide is all there is.



=--(((((((((()--=
curlycord

http://www.curlycord.com

 

[scivic]

Thanks Jerry- but I don't have access to a 7310. All I have is 7316E & 7406E. It shouldn't matter anyway because the true issue is with the right hand buttons on the 7406E not the left. The only difference between the 7316 and 7316E are the position of the left hand buttons with respect to my needs. The right hand 7,8, & 9 buttons are in the same position on the 7310, 7316, 7316E according to my Nortel documentation. I have the 7316E set like you listed for a 7316 and connected to the DN of the 7406E. It doesn't hold the line locations I exchanged for the right hand buttons of the 7406E (B7 & B8). As soon as the 7406E is put back on its DN lines B7 & B8 are at their default features again. They will not access L031 & L032.



curlycord- thanks, but I already had an installation guide for the 7406 that I downloaded from Nortel as I mentioned in my post on 02/12. I referenced the button mapping, made my button exchanges and then posted that it didn't work. Thanks anyway...

 

[jerryreeve]

try this.

hook the 7406 phone up
do feat * 0 and write down the buttons as they appear

go into programming
under terminals & sets >> user preferences >> button programming

look at and write down all of the buttons assigned there.

compare that to the list made earlier

back in Terminals&Sets >> line access >> Line assignment g remove line 31 and 32
insert enough unused lines (use 4, 33 and 34 ) to bump up the next line added to the correct button location for line 31 (I think you only need to add 3 lines)
get out of programming and let the stations update
go back into line assignment and add 31 and 32

end result should hopefully be

B1 : L001
B2 : L002
B3 : L003
B4 : L004
B5 : L033
B6 : L034
B7 : L031
B8 : L032
B9 : IC

I think you can after exiting programming have what you are looking for. I also think that you can go in later and delete line 4 33 and 34 without loosing position on lines 31 and 32.
reason that this should work is that the lines are assigned to buttons as you add them so if you add 4 33 and 34 then exit programming these lines will be assigned to buttons and not arbitrarily changed in programming when you go back in and add lines 31 and 32. also 31 and 32 should stay in place when you go in again and delete lines 4 33 and 34.

GL



----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 

[curlycord]

Sorry, a lot of reading and was lateish...
I used to have to bump keys up by assigning HF key (NO AUTO).
I also recall the T7406 did not support more than 3 lines assigned to it, however we managed to do it but not sure with the e series if this is true.






=--(((((((((()--=
curlycord

http://www.curlycord.com

 

[scivic]

Jerry- You are da man!!!!!! I must say out of all of the hope I was losing for this handset I have found it again. To all of the folks here who replied to this post- thank you. Also I think you should take notes for this issue and keep them in a safe place. I have been installing and configuring many things over the years in all aspects of industry and I always keep a notebook of cheat sheets. This is one of those items to add to it. I have all the respect in the world for those who make an effort to do their best and provide others with help from their area of expertise. I admit this is not my area of expertise but I am always open to learning and believing in those who make a difference. Kudos to all for your valiant efforts, but JerryReeve gets the trophy. It takes persistence to do a great job. The last post from Jerry resulted in:

B1 : L001
B2 : L002
B3 : L003
B4 : L004
B5 : L033
B6 : L034
B7 : L031
B8 : L032
B9 : IC

The three buttons on the left of the 7406E are L001-003 and the three buttons on the right are L031-032 followed by IC.

Note:
The additional lines that Jerry had me add were removed and the configuration stayed correct.

I believe I know what the issue is. After looking at the way Jerry typed it out I can see a visual comparison to the flow of events in the handset while in program mode. The ranking of the physical buttons to the programmed button assignment is not what one would perceive it to be. The order of assignment has to be tricked with additional line assignments to get the button ranking you desire because the ranking is not as sequential as it appears. We don't have a button assignment legend for the 7406/E as we do for the desk phones. Besides the fact I'm using version 7.1 software the 7406E handset is recognized as a 7310 in programming. But it is a synthesized version of a 7310 because of the physical button configuration differences.

Thanks again to all!

 

[curlycord]

Sweet!

But so stupid on Nortels part.


=--(((((((((()--=
curlycord

http://www.curlycord.com