Help needed adding a new SIP device to an Avaya IP Office 500 V2

[David Fisher]

I never thought adding a new device to an Avaya IP office would be so difficult. I'm thinking it is not and i'm missing something.

I have a SIP device that is registering on the IP Office but not sending an INVITE. I never see any invites, just registers and ack OK's.

Would someone know what I'm missing?

Here are some SIP logs from the device I'm adding.
Sent to udp:10.0.200.200:5060 at Jul 22 13:20:51.807 (890 bytes):

REGISTER sip:10.0.200.200 SIP/2.0
Via: SIP/2.0/UDP 192.168.200.148:2048;branch=z9hG4bK-snuklg1wg73v;rport
From: "IPRinger" <sip:355@10.0.200.200>;tag=ibwut3gqch
To: "IPRinger" <sip:355@10.0.200.200>
Call-ID: 39343636383438333337303534-rzodl5glqv85
CSeq: 720 REGISTER
Max-Forwards: 70
User-Agent: snomPA1/8.7.5.75
Contact: <sip:355@192.168.200.148:2048>;reg-id=1;q=1.0;+sip.instance="<urn:uuid:cda5ba42-00eb-4240-8967-0004138D9DDC>";audio;mobility="fixed";duplex="full";description="snomPA1";actor="principal";events="dialog";methods="INVITE,ACK,CANCEL,BYE,REFER,OPTIONS,NOTIFY,SUBSCRIBE,PRACK,MESSAGE,INFO"
Allow-Events: dialog
X-Real-IP: 192.168.200.148
Supported: path, gruu
Authorization: Digest username="355",realm="ipoffice",nonce="1437146db081aead39b7",uri="sip:10.0.200.200",response="0c3ece759d55ac09743ca7b70de99a70",algorithm=MD5
Expires: 3600
Content-Length: 0

Received from udp:10.0.200.200:5060 at Jul 22 13:20:51.825 (567 bytes):

SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.200.148:2048;branch=z9hG4bK-snuklg1wg73v;rport
From: "IPRinger" <sip:355@10.0.200.200>;tag=ibwut3gqch
Call-ID: 39343636383438333337303534-rzodl5glqv85
CSeq: 720 REGISTER
User-Agent: IP Office 9.1.3.0 build 120
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,NOTIFY,INFO,SUBSCRIBE,REGISTER,PUBLISH
Contact: <sip:355@192.168.200.148:2048>
Date: Fri, 22 Jul 2022 13:20:31 GMT
Expires: 180
Supported: timer
Server: IP Office 9.1.3.0 build 120
To: "IPRinger" <sip:355@10.0.200.200>;tag=2285514b8955dd27
Content-Length: 0

 

[derfloh]

IPO isn’t sending an Invite, correct?

You will probably not expect the Snom PA to send any invites?

Did you ever just call the PA?

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[teletechman]

Do you have the 3rd party license for this?
Mike