help need BC11

[vince62s]

My PBX is configured as follow:

- No defined operator

- Two Hunting groups 1710 / 1720

Hunting group 1710 gathers virtual 1701 à 1706 + extension
1700 linked to an equipment

Hunting Group 1720 gather some extensions of people that stay late at night.

The switch between both groups is done through a PC application that generates the following MML:

OPADC:CORG=1&2&3&4&5,NDIR=Y,RERNUM=1710
RODNI:ROU=1,NIG=1710

1710 replaced by 1720 when night switching BY SOFTWARE

Sometimes the software application loses control of the PBX

When reading the Dynatext doc, it seems that it would be preferable to have an operator defined.
Then the night switching could be achieved with *84*XXXX*
From the operator standard OPI3213.

What steps should I follow to define an operator?

Can I use the extension 1710 defined as a GRH group extension?

Can I set a Night Switch even if I have no equipelent to allocate to the Night Switch?


Thanks for your helpful answers.

 

[SYAR2003]

Your A+B extensions has to high priority for C
to intrude.

A/B has 08 + 02 ( priority 2 + receive int.allowed)
C has 04 + 91 (Priority 1 + generate int.allowd)

C in you case now has to be higher than priority 2
Thats how it works and is described earlier .
Highest priority = 3

 

[vince62s]

Thanks it works perfect.

now the question is: if the EXT that is intruded on has a CDIV to a personnal diversion (for voice mail for instance), is it possible to intrude without being redirected to the voice mail?


other question, when connected to the trunk, if I want htis to work too I understood I have to change the SERV of the Route, but only Rou=1 or all rou?

thanks.

 

[SYAR2003]

A has diversion on busy to voicemail .
A is in speech (busy with a call).

B wants to intrude on A , but gets diverted when dialing
A's number .
B dials code for diversion bypass .Gets busy signal and req. intrusion .
( dial *60* A # busy tone press 8 ).

Route

A speaks to route 1
Route 1 , has serv=0xxx...
A has priority class 1 .

B has proirity class 2 dials A but cant intrude .
( For intrusion to work ,both parts A+Route must be opened to intrude on ,route 1 must have serv=2xxx... This will apply for all routes)

SYAR
( i think we have solved the original post )
To not be making this a hell of a long with different issues i suggest
you post new questions as new post .

Cheers SYAR