Thanks to all in advance.
My installer is stumped installing a new 6-port Slim Fiber Expansion Cartridge and Fiber Trunk Module. My system version is 30nCG19 NAT.
The system sees 'module' eight, I believe it is, with the cartridge installed, everything all lights up fine after being powered down for the upgrade. We installed the new line card in the first slot on the left and installed the new co line on line48 but does not get a dail tone but does get a dial tone before we put it into the system just to be sure it is working. We also swapped the line card with another in the system to be sure it wasn't the card and it worked fine. We've also tried the other slot for the Fiber Cartridge and the two other slots for th line card and still nothing.
We don't know if one of two the two components is faulty or if it's a system version issue with the software being MICS 1.0.
Any comments or help is greatly appreciated.
Tcwinont.
My installer is stumped installing a new 6-port Slim Fiber Expansion Cartridge and Fiber Trunk Module. My system version is 30nCG19 NAT.
The system sees 'module' eight, I believe it is, with the cartridge installed, everything all lights up fine after being powered down for the upgrade. We installed the new line card in the first slot on the left and installed the new co line on line48 but does not get a dail tone but does get a dial tone before we put it into the system just to be sure it is working. We also swapped the line card with another in the system to be sure it wasn't the card and it worked fine. We've also tried the other slot for the Fiber Cartridge and the two other slots for th line card and still nothing.
We don't know if one of two the two components is faulty or if it's a system version issue with the software being MICS 1.0.
Any comments or help is greatly appreciated.
Tcwinont.