help in setting up auto download

[andykg]

For some reason I cant run the auto download manager and download the signature updates. I have filled it all in like CA suggest. It connects to the FTP site, logs in etc but then says
download directory C:\inoculan\GBBSdata
downloading the list of all lists
closing the connection
finished download process unsuccessfully

I have given everyone full control in gbbsdata.

please help

 

[mpmartin68]

Does the update actually make it into your GetBBS directory??? If not, it sounds like a situation that I have once seen. When CA sends the update via FTP, the TCP/IP port is a random round robin type in the 2000 range that shifts for what ever reason. The fix must be done at your firewall if this is the case. I would download a sig update from ca.com and apply it manually. If it works, chances are the firewall has the range of ports blocked...MPM

 

[Guest_imported]

I have the same Problem too.
But only with NT4, with W2k everything works fine!

Please answer if you have solved this problem with NT4.

thx

 

[andykg]

hi i never found the solution. In the end we junked CA for various reasons and are using sophos.

Thats my solution.

Good luck

 

[JVW]

How are you liking the sophos product. Does it offer the same advantages as CA Inoculate? Thanks,
Vince

 

[andykg]

In my opinion sophos is much better, for a start its easy to configure and push out to clients, they are bang up to date with the very latest viruses. Their updates are great because they use IDE files, a bit like DAT updates but they are very small so you can push them out easily. With all our customers who use sophos and antigen (thats the e-mail virus checker) none of them have viruses. Our other customers who use mcafee and inoculate are always getting hit.

 

[bkonline]

Hi all,
The error message of "finished download process unsuccessfully" sounds familiar. I implemented InoculateIT 4.5 and now runs 6.0 advanced Edition. A possible cause to that error message could be that the "Siglist.txt" file located in "Inoculate_Install_path\Computer Associates\ScanEngine\Incoming" on the local machine may be empty and has no Virus Signature(s) to be downloaded from the remote host. Kind of sending a kid to grocery without list of what to pick. Sure the kid will get to store alright but will not know what you want him/her to do there. By design this file suppose to contain the listing of all InoculateIT/Inoculan Virus Signatures and Scan Engine configured for the local system. I have once ran into such sitiuation where the file has only one-line of text without the necessary listings.
Solution: copy a working version from any other system or just go to <ftp://ftpav.ca.com/pub/inoculan/scaneng> download a current version. Copy it to the &quot;Incoming&quot; directory (stated above). Your autoupdate should be good to go.