Help! I lost my email.

[mcsmeters]

It seems that old emails were lost after changing the incoming email server settings.

My company just changed host servers for our email. There were 2 years worth of email resident on the laptop before changing the setting. After the setting change - I can see emails from the new server but all of the old emails are gone!

Does anyone have experience with this? Our tech folks have looked but can't find the file location where the old emails are stored.

Please reply with any thoughts.

 

[GLComputing]

It would help to know:
a) What version of ACT!
b) What email system you were using in ACT!

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[mcsmeters]

Mike,

Those are obvious questions and I should have included those items in the first post.

Version = "2006" 8.0.1.125

Email program = The email program within ACT "ACT! E-mail.

I would appreciate any ideas.

Jim

 

[GLComputing]

Ok... with the ACT! 8 email system, if the email system gets detached, you need to contact Sage. They have a tool that they can use remotely to repair it

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au