Having to refresh explorer all the time time

[elly10]

Hi

Has anyone experienced contact store freezing. A dialogue box appears asking to close program, but if you press the close and then refresh the page, most times you are able to select a recording and play it. But has soon as you have played it and selected another recording the same thing happens.

System running 7.0.23, contactstore 7.8.16, happens on a both operating systems XP and win 7.

 

[tlpeter]

This sounds like IE9 issues and IE9 is mostly not supported by Avaya.


BAZINGA!

I'm not insane, my mother had me tested!

 

[elly10]

Runing IE 8

 

[elly10]

Just copied all recordings and backed up cs to external drive, formatted server and reinstalled 2003 server and updates, not ie 9. Reinstalled all ip vmpro, contactstore. and guess what ? same problem. It allows me to play one recording then the web page times out and you have to refresh maybe 2 or 3 times before you can play another.

I have added the server address to trusted site within explorer and moved the slider to low, and set the privacy level to the same. Seem thing happens.

I have tried google crome, firefox browers of which do not load the player plugin, however they do allow me to select a recording without the web page timing out. The problem seems to be with the plug in player, is there something else in windows sever 2003 need to be set ?

Any help appreciated.

Cheers

 

[tlpeter]

I have no idea.
We run VMPro and CS on a server 2003 and it works fine.


BAZINGA!

I'm not insane, my mother had me tested!