I am setting up Avaya Call Back Assist want to give clients more time to enter their response to a question before it times out or errors due to no response.
Does the “Prompting Timeout (secs)” setting on page 11 of the system parameters features control that? If not what setting would control the time limit a client has to respond?
Any assistance would be greatly appreciated.
Does the “Prompting Timeout (secs)” setting on page 11 of the system parameters features control that? If not what setting would control the time limit a client has to respond?
Any assistance would be greatly appreciated.