Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Hardware not being found

Status
Not open for further replies.

chasec

IS-IT--Management
Dec 18, 2003
4
US
I am trying to set up a scanner workstation for a client of mine. The scanner is an IDEAL Contex Full Scale Scanner (Architectural Drawings). The scanner required a SCSI Interface so I put an Adaptec 2930 SCSI Card into my machine. What is happening is when I restart my computer, the device goes away, but if I scan for new hardware, it finds it. Does anyone know why the device would be getting lost when I restart?
 
Are u installing a SCSI card driver as well as the actual scanner driver? Windows may install its own drivers but the best drivers to use are the ones from the manufacturer.

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
I talked to the manufactorer, they said none of their large-scale scanners have individual drivers. The drivers are found in software, which in my case was EZ-SCSI. Anything else he said would be provided for by the scanning software. But like I said, it works great for the moment it detects until I restart again, so the drivers have to be good. Right?
 
Possibly.
Can u check ur PC's bios, u may need a Bios update.
It sounds like something firmware related.

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
You could be right, but to be honest, I am not a real big expert when it comes to the BIOS, what do I look for to see if I need an update, and where do I get the update????
 
What is the make and model number of ur PC? And if u know, the make and model of ur mother board......

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
Compaq DeskPro
Model No. DPS-200PB-89C

The motherboard is the Compaq one that came with it, the only number I see is this one

P16370K25GGFMH
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top