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hangup and redail script for a button

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barrieview

Technical User
Oct 7, 2011
2
CA
Hi I'm looking for a one button program script that I can use on a UCx450 with Avaya phones I would like to push one button to dial out and if it's busy. I hit it again it will hangup and redial the last number or I could program one number in... try to get through a busy signal at the moment we have to hit 2 buttons to do the redial ... speed dial then the goodbye the hit the speed again... if that can't be done maybe a goodbye button just below the speed button... I have admin rights on the system....
 
"Speed Dial" sounds like you probably mean an external Auto Dial button where it' only dials one number.
Speed Dials will ask you for the short code for the number.


To be sure.... your saying pressing the Goodbye/Release button then the Last#/Redial button , this is to much work?
You press your auto dial button, you get a busy, then press release.
You wait a bit then press redial, if still busy press release
then wait then redial again and so on.

If so I would probably ask the engineers is it possible to program a Last#/Redial feature so that will do a release signal before it re-dials.....sounds like a reasonable request and harmless to anything.

As for Speed Dial you probably mean an Auto Dial button where it' only dials one number.
Speed Dials will ask you for the short code for the number.


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Do you need it for an external destination or an internal destination? If for internal, you could use the Ring Again feature (F2) instead of redialing over and over again.
 
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