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Hanging at shutdown Win 98

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pkw25

MIS
Mar 20, 2002
46
IE

A windows '98 machine on our network hangs at the "shutting down windows 98" stage. The machine has to be physically powered down. I know this is a fairly common problem but I don't know how to fix it. Any help would be greatly appreciated.

Paraic
 
I've had this problem before. It was caused by me disabling
the ACPI power management in the motherboard Bios.
This is what Windows uses to actually turn the computer off
when you select the shut-down option. On my particular
machine I would get a black screen with a cursor flashing in
the top left corner. But on other machines it would just
show the "preparing to shut down.." screen and hang there.
Turning the ACPI back on usually fixed this problem.
But it could be something else. Worth a try though.

Maj
 
There at least 3 threads on this forum that cover a multitude of potential solutions, plus 1 FAQ, plus several Microsoft TAs. Ed Fair
unixstuff@juno.com
Any advice I give is my best judgement based on my interpretation of the facts you supply. Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.
 
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