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Handset button to enable auto attendant while Reception is away

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nzimmerman

IS-IT--Management
Jul 24, 2014
20
US
Currently all call ring direct to Reception and after hours go to a night message. I've designed a new auto attendant for use when the receptionist is away during business hours. Would like to create a button on the handset that will enable this new auto attendant VM:Reception_out. I'm not sure how to setup a shortcode that will allow me to enable an auto attendant that's not associated with the current Reception hunt group.

Any help would be much appreciated.
 
You could setup a button to put the huntgroup on OutOfService and in VM check the status of the huntgroup with a Generic and Group Service Mode to determine the message you wanna play.

"Trying is the first step to failure..." - Homer
 
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