Hi all,
I'm experiencing this problem on IP operators (4422 + NOW) where the speech seems to be half duplex (the caller and the operator can't speak at the same time or else they can't hear each other). This is only happening on calls from CO trunks.
The system is MX-ONE 3.2 SP4 HF1, IPLU's on R6C, TLU83 boards for CO trunks, and the operators are 4422 02 (R7M) with NOW SP8.
Any ideas what's causing this?
I'm experiencing this problem on IP operators (4422 + NOW) where the speech seems to be half duplex (the caller and the operator can't speak at the same time or else they can't hear each other). This is only happening on calls from CO trunks.
The system is MX-ONE 3.2 SP4 HF1, IPLU's on R6C, TLU83 boards for CO trunks, and the operators are 4422 02 (R7M) with NOW SP8.
Any ideas what's causing this?