Hello,
We have Aura/CM 6.2 and Session Manager 6.2 environment. Because we have a mix of analog, digital, H.323, and SIP endpoints the CM works as an Evolution Server.
What I need to clarify is how our H.323 and SIP phones handle calls between our remote sites which are connected via our MPLS provider.
My understanding is if a site with an H.323 phone calls a site with a SIP phone then the H.323 phone registers with CM and the SIP phone registers with Session Manager. Session Manager talks to CM and that is how the call is handled.
Someone else has the understanding the H.323 and SIP phones communicate directly because they are on our MPLS/SIP network.
Please clarify how the communications between H.323 and SIP phones work.
Thank you
We have Aura/CM 6.2 and Session Manager 6.2 environment. Because we have a mix of analog, digital, H.323, and SIP endpoints the CM works as an Evolution Server.
What I need to clarify is how our H.323 and SIP phones handle calls between our remote sites which are connected via our MPLS provider.
My understanding is if a site with an H.323 phone calls a site with a SIP phone then the H.323 phone registers with CM and the SIP phone registers with Session Manager. Session Manager talks to CM and that is how the call is handled.
Someone else has the understanding the H.323 and SIP phones communicate directly because they are on our MPLS/SIP network.
Please clarify how the communications between H.323 and SIP phones work.
Thank you