Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

GROUP_SETTINGS parameter in 46xxsettings file

Status
Not open for further replies.

Stewaro1

Technical User
Jan 31, 2014
31
US
The GROUP_SETTINGS section of the 46xxsettings file has tehbelow statement:
##############################################################
##
# GROUP_SETTINGS
##
##############################################################
##
## Parameter values can be set for specifically-designated groups of
## telephones by using IF statements based on the GROUP parameter.
##
## The value of GROUP can be set manually in a telephone by using the
## GROUP local craft procedure or, for H.323 telephones, it can be set
## remotely by CM based on the telephone's extension number.
## The default value of GROUP in each telephone is 0,
## and the maximum value is 999.

The questions
1. Where is it found on the station form of the CM to change the Group setting?
2. In what version of CM can this be set other than from the phone?
3. Can it be set remotely in the station form in CM?
 
--> Create a Group in the settings file
--> change station XXXX --> page 3 Parameter "IP Phone Group ID" enter the group number that you create in the settings file
 
dansan64 Thanks.
I see that option on station form page 3. It sounds like you are stating it works in conjuntion with the settings file. Is that correct? The group optin will not work without the setting in the station form as well. Is that correct?e
 
Thanks. I made the change both in setting file and on phone boot in GROUP parameter. It is not working. As I am new to settings file this is what I am attempting to do. Any suggestions would help.
Trying to change HEADSYS option on phone for headset to stay active after disconnect. This is my file setting change/modification. Does this look correct?

In 46xxsettings file statement IF $MODEL4 SEQ 9611 GOTO SETTINGS96X1
"see change below" at GROUP_SETTINGS
##############################################################
##
# GROUP_SETTINGS
##
##############################################################
##
## Parameter values can be set for specifically-designated groups of
## telephones by using IF statements based on the GROUP parameter.
##
## The value of GROUP can be set manually in a telephone by using the
## GROUP local craft procedure or, for H.323 telephones, it can be set
## remotely by CM based on the telephone's extension number.
## The default value of GROUP in each telephone is 0,
## and the maximum value is 999.
##
## To create a group of settings, use one of the templates below,
## or create others just like them.
##
##############################################################

IF $GROUP SEQ 1 GOTO GROUP_1
IF $GROUP SEQ 2 GOTO GROUP_2
IF $GROUP SEQ 3 GOTO GROUP_3
IF $GROUP SEQ 4 GOTO GROUP_4
IF $GROUP SEQ 5 GOTO GROUP_5
GOTO END

##############################################################
# GROUP_1
########## Add SET Statements for GROUP 1 below ############
SET HEADSYS 1

################ END OF GROUP 1 SETTINGS #####################
GOTO END

 
OK. Did reboot several times. Also logging in with ACD ID when making call. Headset option still disconnects. Back to drawing board. Thanks 'dasan64' for suggestions.
 
The group optin will not work without the setting in the station form as well. Is that correct?e

dasan64 said:

Actually no. The group ID setting on the station form is not the only way that you can set the group.
(it's even in the comments on the 46XXsettings file)

Have you added this line?
IF $MODEL4 SEQ 9611 GOTO SETTINGS96X1

If you have, I'd remove it and try again.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
Maybe not just reboot, but reset or clear the phone in order to force the new settigns to be read ?
 
Matt,

Thanks for the reply. I have gotten it to work by adding the change into GROUP_SETTINGS on settings file. It appears the station form field is not the best option. Thanks to all for help.
Rob
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top