Group no answer to IPOCC

[robakabobbo]

I have a group that has a voicemail. They no longer want a voicemail, they want the calls to go to a group that is on IPOCC. Is it possible to send from said group to IPOCC topic? How would one do that?

 

[derfloh]

Make an overflow group and set it OOS. Enter the short code that points to the IPOCC topic as OOS target.

Need some help with IP Office?

https://www.fwilke.com/home

 

[janni78]

Considering you most likely have VM Pro you can just point the groups VM Leave action to the IPOCC shortcode.

"Trying is the first step to failure..." - Homer

 

[derfloh]

@jannie
That was too easy for me

Need some help with IP Office?

https://www.fwilke.com/home

 

[janni78]

@derfloh
Both examples are good since there are cases when you wanna be able to control this from a phone
You might also prefer to keep it in the IPO for visibility.

"Trying is the first step to failure..." - Homer

 

[robakabobbo]

Thank you, I didnt know you could change that in the VM Pro. I appreciate the help