JWInstaller
Vendor
I currently have a customer that is a fairly large restaurant with a Merlin Legend 6.1 and they have two receptionist stations (10 & 11) and three incoming POTS reservations lines (801, 802, and 803). They want all three of the POTS lines to ring on extensions 10 and 11 simultaneously (which is currently accomplished by adding the lines to those extensions as personal lines). But, after four rings, they want the calls to be placed in a queue that can be picked up by pressing a button on the stations 10 and 11. Station 10 is an MLX-28 and station 11 is an MLX-10. The system is configured as a key system and station 10 is the operator. What would be the logical way to set this up?