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[SECOMM]

Great post!

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SECOMM (Vendor)(OP)6 Oct 22 12:06
having problem with mitel 3300 can not find any way to control 0 calling

if i put the house phone in interconnect 3 and put the admin extension and trunks in interconnect group 2 and leave guest and all else in interconnect group 1

then set up interconnect 3 restricted to interconnect group 1 that works ok but unable to dial 0 (supersets 4025's) don't know where to control dial 0 ?

 

[Lundah]

What is 0? Guessing it may be in Interconnect 2 if the device in 3 cannot call it.

 

[SECOMM]

0 is operator , iam try this way have to change all guest room to interconnect 2 and restricting 3 from calling interconnect 2 leaving front desk and trunks in interconnect 1

 

[kwbMitel]

Does/did zero dialing work before the interconnect changes?
Are all interconnection numbers affected or only some? Can the operator dial zero for example
What is actually programmed as zero on the system? LDN on Console, Extension, Speedcall, Other?

More details equates with better answers. Garbage in, Garbage out.

 

[Lundah]

Right I know 0 is the operator, but what kind of DN is it? a set, a non-prime line, a speed call?

 

[kwbMitel]

@SECOMM

You can use the maintenance command: "LOCATE EXTENSION 0" to determine the type of device that 0 refers to.

 

[jpruder]

Think Locate Number 0 is what he should do as a start

 

[kwbMitel]

jpruder is correct, locate number will yield more/better results

But first, you need to start answering questions. It's somewhat rude not to.