Go directly to VM Pro

[RICHRICH36]

Ok, this is probably a very simeple question but I cant figure it out for the life of me. I have 4.0 and VM pro on a IP500. I want the incoming group (1) to go directly to a VM module. When I put VM:xxxx in the destination spot it makes the # look like a bad # and will not go through. When I put the hunt group extension in there it rings just fine. Also, what would the VM settings be in the manager?

I searched and searched the forums thinking this question would have been asked before but I didnt see anything. I wanted to research as much as I could before posting but this one has me stumped.

 

[ProviderReborn]

Not sure what it is. But I have a few sites that changes made to VM Pro, even with a save and make live to not actually come into effect UNTIL the VM DB service is rebooted. To these sites I have that do this I just reboot the both.

To be honest I would like to see a monitor trace of what this system is doing and what the actual module its self does, as yet we cannot even say if RichRich's module is a worker.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[ronromano]

Do you have other modules? What happens if you point to them?

 

[RICHRICH36]

Same exact thing. I verified that in the system tab the voicemail was looking at the correct ip address. I can not get the destination to link to the vm server with anything that I do. Is there something in addition to the module that has to be added?

 

[ProviderReborn]

can you post a trace of what happens please.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[ronromano]

So if you create a shotr code *90/voicemail collect/"modulename" and dial it internally it won't work?

 

[RICHRICH36]

That is correct, I have a short code of *81. I will post a trace. During the trace I will dial in and try to access it from the short code.

 

[RICHRICH36]

The first part is me dialing *81 and the second is calling from my #. I put x's in the first 3 numbers of the log so the site admin doesnt boot me off.

********** SysMonitor v6.0 (7) **********

********** contact made with 192.168.42.1 at 01:47:59 22/9/2007 **********

********** System (192.168.42.1) has been up and running for 1hr, 58mins and 53secs(7133842mS) **********


********** Warning: TEXT File Logging selected **********



********** Warning: TEXT Logging to File STOPPED on 22/9/2007 01:47:59 **********

7133842mS PRN: Monitor Started IP=192.168.42.2 IP 500 4.0(7) 00E00702A25A
(IP Office: Supports Unicode, System Locale is enu)
7133842mS PRN: LAW=U PRI=1, BRI=0, ALOG=0, ADSL=0 VCOMP=4, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=1 VMAIL=1(VER=3 TYP=1) CALLS=0(TOT=13)
7133846mS LIST2: IFACE(4) "LAN1","LAN2","DialIn","RemoteManager"
7134335mS RES: Sat 22/9/2007 01:47:59 FreeMem=80193736(15) CMMsg=5 (5) Buff=200 960 1000 7167 5 Links=21648
7137842mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
7137842mS PRN: ++++++++++++++++++++ LIST OF MODULES ++++++++++++++++++++
7137842mS PRN: +------------------------------------------------------------
7137842mS PRN: + Slot 1: Base CARRIER Board=0x03 PLD=0x30
7137842mS PRN: + CARRIER/PRIS T1 is supported
7137842mS PRN: +------------------------------------------------------------
7137842mS PRN: + Slot 2: Base VCM32 Board=0x05 PLD=0x11
7137843mS PRN: + Mezzanine NONE
7137843mS PRN: +------------------------------------------------------------
7137843mS PRN: + Slot 3: Base DIGSTA8 Board=0x12 PLD=0x06
7137843mS PRN: + Mezzanine NONE
7137843mS PRN: +------------------------------------------------------------
7137843mS PRN: + Slot 4: Base DIGSTA8 Board=0x12 PLD=0x06
7137843mS PRN: + Mezzanine NONE
7137843mS PRN: +------------------------------------------------------------
7137844mS PRN: +++++++++++++++++ END OF LIST OF MODULES +++++++++++++++
7141037mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=1 id=6 in=1
Called[904xxx9289] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[9047440011] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=1
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
7141037mS PRN: Found QBChannel to match 0.1 --> 0.2
7141038mS PRN: Setting configured voice gain on ch 0.
7141039mS CD: CALL: 1.6.1 State=0 Cut=1 Music=0.0 Aend="Line 1" (0.2) Bend="" [] (0.0) CalledNum=904xxx9289 () CallingNum=9047440011 () Internal=0 Time=2 AState=0
7141040mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: LOOKUP CALL ROUTE: type=0 called_party=904xxx9289 sub= calling=9047440011 in=1 complete=1
7141040mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: SET BESTMATCH: length 10 vs 0 match=904xxx9289 dest=VM:ASE
7141040mS PRN: CheckMandatoryRecording() ep=1.6.1 14 Q931 Trunk:1 CHAN=1
7141040mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: LOOKUP INCOMING CALL ROUTE:14, calling party is 9047440011. Using destination VM:ASE
7141040mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: ADD TARGET (N): number=VM:ASE type=0 depth=1 nobar=1 setorig=1
7141041mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: FoundKnownSystemTargets VM:ASE
7141041mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: ADD VOICEMAIL TARGET
7141041mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: ADD VOICEMAIL TARGET: SUCCEEDED
7141041mS PRN: BasicFindBestInCallRouteMatch returns(2)
7141041mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: INITIAL TARGETING SUCCEEDED
7141042mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: GetNoAnswerTimer:15
7141042mS CMLineTx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=6 in=1
BChan: slot=0 chan=1
7141043mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[ASE] Type=Voicemail (102) Reason=CMDRX_Attendant SndComp Calling[9047440011] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=21 chan=9
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=9047440011
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=1 gain=0
IE CMIEIcrPriorityDetail (239) Priority = 1
Display [9047440011>ASE]
Timed: 22/09/07 01:48
Locale: enu
7141043mS CMMap: a=21.9 b=1.254 T
7141044mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) ASE
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=ASE
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=9 gain=0
7141044mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: CancelTimer CMTCNoAnswerTimeout
7141045mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1 Call: lid=0 id=6 in=1
BChan: slot=0 chan=1
Display [++fASE,]
7141046mS CD: CALL: 1.6.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (0.2) Bend="ASE(ASE)" [VoiceMail] (21.9) CalledNum=ASE () CallingNum=9047440011 () Internal=0 Time=9 AState=2
7141047mS CMMap: PCG::MapBChan pcp[89]b1r0 cp_b f5abb7da other_cp_b 0 type CGTypeSimple
7141047mS CMMap: PCG::MapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b f5abb7da type CGTypeSimple
7141047mS CMMap: a=0.2 b=21.9 M1
7141080mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1 Call: lid=1 id=6 in=1
7141081mS CMTARGET: 1.6.1 14 Q931 Trunk:1 CHAN=1: ~CMTargetHandler
7141081mS PRN: 0.1048.0 14 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
7141082mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[9047440011] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=21 chan=9
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=9047440011
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=1 gain=0
7141335mS RES: Sat 22/9/2007 01:48:06 FreeMem=80179556(9) CMMsg=5 (5) Buff=200 961 998 7167 5 Links=21638
7142247mS CMExtnRx: v=RAS, p1=0
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
7142248mS CMLOGGING: CALL:2007/09/2201:48,00:00:01,000,9047440011,I,ASE,904xxx9289,,,,0,,""n/a,0
7142248mS CD: CALL: 1.6.1 State=3 Cut=1 Music=0.0 Aend="Line 1" (0.2) Bend="ASE(ASE)" [VoiceMail] (21.9) CalledNum=ASE () CallingNum=9047440011 () Internal=0 Time=1211 AState=2
7142249mS CD: CALL: 1.6.1 Deleted
7142250mS CMLineTx: v=1
CMDisconnect
Line: type=Q931Line 1 Call: lid=0 id=6 in=1
Cause=16, Normal call clearing
7142250mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=21 chan=9
Cause=16, Normal call clearing
7142250mS CMMap: a=21.9 b=0.0 T0
7142252mS CMMap: PCG::UnmapBChan pcp[89]b1r0 cp_b f5abb7da other_cp_b f5ae454e
7142252mS CMMap: a=21.9 b=0.2 M0
7142252mS CMMap: PCG::UnmapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b 0
7142381mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=1 id=6 in=1
BChan: slot=0 chan=1
7185636mS CMExtnRx: v=108, p1=0
CMSetup
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[108] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) TIMMY
7185637mS CMTARGET: 0.1049.0 15 TIMMY.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=108 in=0 complete=0
7185637mS CMTARGET: SKIP INCOMING CALL ROUTE
7185637mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1
7185638mS CMExtnTx: v=108, p1=0
CMSetupAck
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
BChan: slot=20 chan=8
Timed: 22/09/07 01:48
7185639mS CMExtnRx: v=108, p1=0
CMInformation
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
Called[*] Type=Default (100) Reason=CMDRdirect
7185639mS CMTARGET: 0.1049.0 15 TIMMY.0: Setting Hard Timer 2000
7185639mS CMTARGET: 0.1049.0 15 TIMMY.0: LOOKUP CALL ROUTE: type=100 called_party=* sub= calling=108 in=0 complete=0
7185639mS CMTARGET: SKIP INCOMING CALL ROUTE
7185639mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD TARGET (N): number=* type=100 depth=1 nobar=1 setorig=1
7185639mS CMTARGET: 0.1049.0 15 TIMMY.0: FoundKnownSystemTargets *
7185640mS CD: CALL: 0.1049.0 State=0 Cut=0 Music=0.0 Aend="TIMMY(108)" (20.8) Bend="" [] (0.0) CalledNum=* () CallingNum=108 (TIMMY) Internal=1 Time=5 AState=7
7185835mS RES: Sat 22/9/2007 01:48:51 FreeMem=80177840(8) CMMsg=5 (5) Buff=200 957 999 7167 5 Links=21648
7185948mS CMExtnRx: v=108, p1=0
CMInformation
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
7185948mS CMTARGET: 0.1049.0 15 TIMMY.0: Setting Hard Timer 2000
7185949mS CMTARGET: 0.1049.0 15 TIMMY.0: LOOKUP CALL ROUTE: type=100 called_party=*8 sub= calling=108 in=0 complete=0
7185949mS CMTARGET: SKIP INCOMING CALL ROUTE
7185949mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD TARGET (N): number=*8 type=100 depth=1 nobar=1 setorig=1
7185949mS CMTARGET: 0.1049.0 15 TIMMY.0: FoundKnownSystemTargets *8
7186248mS CMExtnRx: v=108, p1=0
CMInformation
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
Called[1] Type=Default (100) Reason=CMDRdirect
7186249mS CMTARGET: 0.1049.0 15 TIMMY.0: Setting Hard Timer 2000
7186249mS CMTARGET: 0.1049.0 15 TIMMY.0: LOOKUP CALL ROUTE: type=100 called_party=*81 sub= calling=108 in=0 complete=0
7186249mS CMTARGET: SKIP INCOMING CALL ROUTE
7186249mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD TARGET (N): number=*81 type=100 depth=1 nobar=1 setorig=1
7186249mS CMTARGET: 0.1049.0 15 TIMMY.0: FoundKnownSystemTargets *81
7186249mS CMTARGET: 0.1049.0 15 TIMMY.0: SYS SC: *81 3 sc=type=16 code=*81, num=VM:SG4U callinfop->sending_complete=0 secondary_dialtone=
7186250mS CMARS: ShortCodeConvert - called_or_keypad: 0
7186250mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD VOICEMAIL TARGET
7186250mS CMTARGET: 0.1049.0 15 TIMMY.0: ADD VOICEMAIL TARGET: SUCCEEDED
7186250mS CMTARGET: 0.1049.0 15 TIMMY.0: CancelTimer CMTCDelayedProcessing
7186251mS CMTARGET: 0.1049.0 15 TIMMY.0: INITIAL TARGETING SUCCEEDED
7186251mS CMTARGET: 0.1049.0 15 TIMMY.0: GetNoAnswerTimer:15
7186252mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[VM:] Type=Voicemail (102) Reason=CMDRX_MailboxAccess Calling[G4TIMMY] Type=Default Plan=Unknown
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=21 chan=9
IE CMIERespondingPartyName (228) TIMMY
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=108
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceStdPhone type=27 number=56 channel=0 gain=0
Display [G4TIMMY>VM:]
Timed: 22/09/07 01:48
Locale: enu
7186252mS CMMap: a=21.9 b=1.254 T
7186253mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) VM:
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=VM:
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=9 gain=0
7186253mS CMTARGET: 0.1049.0 15 TIMMY.0: CancelTimer CMTCNoAnswerTimeout
7186254mS CMExtnTx: v=108, p1=0
CMConnect
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
IE CMIERespondingPartyName (228) VM:
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=VM:
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=9 gain=0
Timed: 22/09/07 01:48
7186254mS CMExtnRx: v=108, p1=0
CMConnectAck
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
7186254mS CMTARGET: 0.1049.0 15 TIMMY.0: ~CMTargetHandler
7186255mS PRN: 0.1049.0 15 TIMMY.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=100, ep->recording_list.Size()=0
7186255mS PRN: 0.1051.0 15 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
7186256mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=21 chan=9
IE CMIERespondingPartyName (228) TIMMY
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=108
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceStdPhone type=27 number=56 channel=0 gain=0
7186257mS CD: CALL: 0.1049.0 State=2 Cut=3 Music=0.0 Aend="TIMMY(108)" (20.8) Bend="VMVM" [VoiceMail] (21.9) CalledNum=VM: () CallingNum=108 (TIMMY) Internal=1 Time=621 AState=2
7186258mS CMMap: PCG::MapBChan pcp[115]b1r0 cp_b f5a81d7a other_cp_b 0 type CGTypeSimple
7186258mS CMMap: PCG::MapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b f5a81d7a type CGTypeSimple
7186258mS CMMap: a=20.8 b=21.9 M1
7191611mS CMExtnRx: v=108, p1=0
CMReleaseComp
Line: type=DigitalExtn 4 Call: lid=0 id=1049 in=0
7191612mS CMLOGGING: CALL:2007/09/2201:48,00:00:05,000,108,O,*81,*81,TIMMY,,,1,,""n/a,0
7191613mS CD: CALL: 0.1049.0 State=2 Cut=2 Music=0.0 Aend="TIMMY(108)" (20.8) Bend="VMVM" [VoiceMail] (21.9) CalledNum=VM: () CallingNum=108 (TIMMY) Internal=1 Time=5978 AState=0
7191613mS CD: CALL: 0.1049.0 Deleted
7191614mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=21 chan=9
Cause=16, Normal call clearing
7191615mS CMMap: a=21.9 b=0.0 T0
7191616mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=21 chan=9
Cause=16, Normal call clearing
7191617mS CMMap: PCG::UnmapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b f5a81d7a
7191617mS CMMap: a=20.8 b=21.9 M0
7191617mS CMMap: PCG::UnmapBChan pcp[115]b1r0 cp_b f5a81d7a other_cp_b 0
7191835mS RES: Sat 22/9/2007 01:48:57 FreeMem=80193704(14) CMMsg=5 (5) Buff=200 958 999 7167 5 Links=21649
7193614mS CMExtnTx: v=108, p1=0
CMVoiceMailStatus
Line: type=DigitalExtn 4 Call: lid=0 id=-1 in=0
Called[TIMMY Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [TIMMY Msgs=0]
Timed: 22/09/07 01:48
7218138mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=1 id=7 in=1
Called[904xxx9289] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[904xxx8450] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=1
7218138mS PRN: Found QBChannel to match 0.1 --> 0.2
7218140mS PRN: Setting configured voice gain on ch 0.
7218140mS CD: CALL: 1.7.1 State=0 Cut=1 Music=0.0 Aend="Line 1" (0.2) Bend="" [] (0.0) CalledNum=904xxx9289 () CallingNum=904xxx8450 () Internal=0 Time=1 AState=0
7218141mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: LOOKUP CALL ROUTE: type=0 called_party=904xxx9289 sub= calling=904xxx8450 in=1 complete=1
7218141mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: SET BESTMATCH: length 10 vs 0 match=904xxx9289 dest=VM:ASE
7218142mS PRN: CheckMandatoryRecording() ep=1.7.1 16 Q931 Trunk:1 CHAN=1
7218142mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: LOOKUP INCOMING CALL ROUTE:16, calling party is 904xxx8450. Using destination VM:ASE
7218142mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: ADD TARGET (N): number=VM:ASE type=0 depth=1 nobar=1 setorig=1
7218142mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: FoundKnownSystemTargets VM:ASE
7218142mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: ADD VOICEMAIL TARGET
7218143mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: ADD VOICEMAIL TARGET: SUCCEEDED
7218143mS PRN: BasicFindBestInCallRouteMatch returns(2)
7218143mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: INITIAL TARGETING SUCCEEDED
7218143mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: GetNoAnswerTimer:15
7218144mS CMLineTx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=7 in=1
BChan: slot=0 chan=1
7218144mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[ASE] Type=Voicemail (102) Reason=CMDRX_Attendant SndComp Calling[904xxx8450] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=21 chan=9
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=904xxx8450
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=1 gain=0
IE CMIEIcrPriorityDetail (239) Priority = 1
Display [904xxx8450>ASE]
Timed: 22/09/07 01:49
Locale: enu
7218145mS CMMap: a=21.9 b=1.254 T
7218145mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) ASE
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=ASE
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=9 gain=0
7218146mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: CancelTimer CMTCNoAnswerTimeout
7218147mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1 Call: lid=0 id=7 in=1
BChan: slot=0 chan=1
Display [++fASE,]
7218147mS CD: CALL: 1.7.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (0.2) Bend="ASE(ASE)" [VoiceMail] (21.9) CalledNum=ASE () CallingNum=904xxx8450 () Internal=0 Time=8 AState=2
7218148mS CMMap: PCG::MapBChan pcp[89]b1r0 cp_b f5abb7da other_cp_b 0 type CGTypeSimple
7218149mS CMMap: PCG::MapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b f5abb7da type CGTypeSimple
7218149mS CMMap: a=0.2 b=21.9 M1
7218182mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1 Call: lid=1 id=7 in=1
7218182mS CMTARGET: 1.7.1 16 Q931 Trunk:1 CHAN=1: ~CMTargetHandler
7218183mS PRN: 0.1054.0 16 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
7218183mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[904xxx8450] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=21 chan=9
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=904xxx8450
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=1 gain=0
7218335mS RES: Sat 22/9/2007 01:49:23 FreeMem=80179572(8) CMMsg=5 (5) Buff=200 961 998 7167 5 Links=21638
7219343mS CMExtnRx: v=RAS, p1=0
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
7219344mS CMLOGGING: CALL:2007/09/2201:49,00:00:01,000,904xxx8450,I,ASE,904xxx9289,,,,0,,""n/a,0
7219345mS CD: CALL: 1.7.1 State=3 Cut=1 Music=0.0 Aend="Line 1" (0.2) Bend="ASE(ASE)" [VoiceMail] (21.9) CalledNum=ASE () CallingNum=904xxx8450 () Internal=0 Time=1206 AState=2
7219345mS CD: CALL: 1.7.1 Deleted
7219346mS CMLineTx: v=1
CMDisconnect
Line: type=Q931Line 1 Call: lid=0 id=7 in=1
Cause=16, Normal call clearing
7219346mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=21 chan=9
Cause=16, Normal call clearing
7219347mS CMMap: a=21.9 b=0.0 T0
7219348mS CMMap: PCG::UnmapBChan pcp[89]b1r0 cp_b f5abb7da other_cp_b f5ae454e
7219348mS CMMap: a=21.9 b=0.2 M0
7219348mS CMMap: PCG::UnmapBChan pcp[41]b1r0 cp_b f5ae454e other_cp_b 0
7219482mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=1 id=7 in=1
BChan: slot=0 chan=1

 

[ronromano]

So it happens to all modules? not just ASE?

 

[RICHRICH36]

Correct, it doesnt make a difference what I point it to. It happens to every module.

 

[kwing112000]

What exactly does your module have in it? Start point> then what. What kind of recordings do you have? did you use the VM to record them?

 

[ronromano]

Hey, you don't have a greeting in the start point right? You didn't put the entry prompt there did you?

 

[RICHRICH36]

Ok, I guess my ignorance will help others because for some reason the greating in the start point is gone??? That is the problem. Now, after the original greeting is played and they press the touch tones it drops the call. I will figure this out since you guys got me this far and I will let you know what happens. Hopefully someone can learn from my mistake.

Thanks

 

[ronromano]

Don't put the greeting in the start point! ALL BAD! Put in a menu after the start point!

 

[kwing112000]

Good Call Ron.. That was what i was starting to get to.

 

[RICHRICH36]

That is what I did, sorry to confuse you. I have the start point--------->menu (2,3,4,2??)

2---------->transfer to 201
3---------->transfer to 202
4---------->transfer to 203
2??-------->transfers to the desired extension

What happens now is that when someone presses 2,3,4 or the extension it dumps the call?? I am making progress.

 

[ronromano]

Is this a do it yourself job?

 

[kwing112000]

You cant have the 2 and the 2?? in the same menu like that. Take out the 2?? and the regular 2 will work or leave the 2?? and get rid of the other 2 and change it to something else.

 

[RICHRICH36]

No, I am a contractor. I am just getting in to the IP Office market. There arent many people in my area that do it. I just left a week training class but I must have forgotten some things.

 

[ProviderReborn]

Put your greeting in your menu. Take away the 2??

I am so sorry to ask this. You do have a line joining your start point to your menu dont you?

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[ProviderReborn]

Do you have time out enabled in your menu?
If so how many seconds and where does it point?

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)