Kathy,
I have never used Norton Ghost. I have, however, been using Power Quest Drive Image for the past 4 years and I love it. I am in an environment where we replace 1/3 of our PC's every year. We never use a factory load, so the first thing I do when I get a new PC is delpart and load Windows 2000 from scratch along with all service packs, security patches, and user apps. Once I do this for a particular make and model of PC I just use Drive Image to create an image that I use to clone the rest of the same make/model. All I have to do is change the computer name on each one and it's ready to go as a network workstation. Occasionally I use it for backup, too.
Best regards,
Celeste