New2Norstar
Technical User
I am an IT-techie that has inherited phone systems (I'm sure like many others of you have)... I will be installing an older Norstar M8x24 for a small branch office. I have the "Modular DR5 Installer Guide", but would be interested in anyone's more generalized description of how to configure the system from scratch. In general terms/major step-by-step terms, such as
1. Define incoming CO lines using CONFIG, TRK/LINE DATA menu
2. Define stations by using CONFIG...
...
5. Configure KSU to use StarTalk by using CONFIG...
...
8. Record AA message by using handset feature 999...
Any direction would help, whether brief/detailed/whatever your willing to give... I have a manual, but the terms/language is not always familiar.
Assume:
*Norstar M8x24 KSU w/DR5 (currently no expansion modules)
*25-pair from KSU to External lines punched down on 66 block with 3 CO lines coming into ports 201,202,203.
*25-pair from KSU to Internal stations punched down on 24-port patch panel (ports 101-124)
*StarTalk Flash 2 (v1.0) installed connected to internal ports 124 & 123
*Telco has 3 external lines to rollover in order 201,202,203.
*Both KSU & StarTalk have existing programming that has not been erased, but is not appropriate for this install.
*Do NOT have FastRAD device or Norstar Manager software.
*Meridian/Norstar handsets patched into station ports 101-105.
Needed configuration:
A small office of 5 people. All phone incoming phone calls to be answered by an Auto-Attendant with a message like "Thank you for calling...Press 1 for Bob, Press 2 for Tom,...Press 5 for Nancy, Otherwise leave a message in our general voicemailbox." When the caller presses 1, it rings Bob's handset. If Bob does not answer or is on another line, it goes to Bob's voicemail box.
When an internal user picks up a handset, an outside line is automatically selected out of a pool of outside lines (203,202,201).
Internal Intercom calls can be placed by pressing an intercom button and dialing a 3-digit extension. Use 3-digit extensions instead of default 2-digit extensions.
Thanks in advance.
Bryan
1. Define incoming CO lines using CONFIG, TRK/LINE DATA menu
2. Define stations by using CONFIG...
...
5. Configure KSU to use StarTalk by using CONFIG...
...
8. Record AA message by using handset feature 999...
Any direction would help, whether brief/detailed/whatever your willing to give... I have a manual, but the terms/language is not always familiar.
Assume:
*Norstar M8x24 KSU w/DR5 (currently no expansion modules)
*25-pair from KSU to External lines punched down on 66 block with 3 CO lines coming into ports 201,202,203.
*25-pair from KSU to Internal stations punched down on 24-port patch panel (ports 101-124)
*StarTalk Flash 2 (v1.0) installed connected to internal ports 124 & 123
*Telco has 3 external lines to rollover in order 201,202,203.
*Both KSU & StarTalk have existing programming that has not been erased, but is not appropriate for this install.
*Do NOT have FastRAD device or Norstar Manager software.
*Meridian/Norstar handsets patched into station ports 101-105.
Needed configuration:
A small office of 5 people. All phone incoming phone calls to be answered by an Auto-Attendant with a message like "Thank you for calling...Press 1 for Bob, Press 2 for Tom,...Press 5 for Nancy, Otherwise leave a message in our general voicemailbox." When the caller presses 1, it rings Bob's handset. If Bob does not answer or is on another line, it goes to Bob's voicemail box.
When an internal user picks up a handset, an outside line is automatically selected out of a pool of outside lines (203,202,201).
Internal Intercom calls can be placed by pressing an intercom button and dialing a 3-digit extension. Use 3-digit extensions instead of default 2-digit extensions.
Thanks in advance.
Bryan
