MasterRacker
New member
Commmunication Manager 3.1.4
Our system is set up to require callers to enter an authorization code after dialing a long distance number. I've been asked to remove this requirement but I don't know the mechanism that forces the prompt. All of our stations are set to COR 13 which is labeled "HNPA Long Distance". I know from past experience that setting my station to COR 14 (labeled "FNPA Long Distance") will allow me to dial long distance without the prompt but I don't know what other side affects that may have. The only difference I see between the two CORs is FRL. COR 13 has FRL 3 and COR 14 has FRL 4.
From a little digging it appears that FRLs are involved with allowing trunk access via route patterns. I only have one route pattern with a FRL of 3 and it's labeled "LD w/i Home A/C". That route pattern does not have anything under the NPA field. I have 3 routes with a FRL of 4, all of which list our home prefix under their NPAs.
It looks like I should be able to change the FRL of COR 13 to 4 to get rid of the auth codes, but I would like to understand how that actually works and if that's the right approach.
I inherited this system years ago and have never had to touch any of this.
Interestingly I also found something about system-parameters special-applications: (SA8517) - Authorization Code By COR? Unfortunately, ours is set to no.
Thanks.
Jeff
[small]"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me
[/small]
Our system is set up to require callers to enter an authorization code after dialing a long distance number. I've been asked to remove this requirement but I don't know the mechanism that forces the prompt. All of our stations are set to COR 13 which is labeled "HNPA Long Distance". I know from past experience that setting my station to COR 14 (labeled "FNPA Long Distance") will allow me to dial long distance without the prompt but I don't know what other side affects that may have. The only difference I see between the two CORs is FRL. COR 13 has FRL 3 and COR 14 has FRL 4.
From a little digging it appears that FRLs are involved with allowing trunk access via route patterns. I only have one route pattern with a FRL of 3 and it's labeled "LD w/i Home A/C". That route pattern does not have anything under the NPA field. I have 3 routes with a FRL of 4, all of which list our home prefix under their NPAs.
It looks like I should be able to change the FRL of COR 13 to 4 to get rid of the auth codes, but I would like to understand how that actually works and if that's the right approach.
I inherited this system years ago and have never had to touch any of this.
Interestingly I also found something about system-parameters special-applications: (SA8517) - Authorization Code By COR? Unfortunately, ours is set to no.
Thanks.
Jeff
[small]"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me
[/small]