oneorangeshoe
IS-IT--Management
Hi all,
I am wondering if it is possible to get the phone number of the person that called into our split/skill queue. Not the phone number of the queue but the phone number of the person making the call.
I looked in call_rec at dialed_digits but the numbers that return seem odd 1002257 is an example. I am trying to get to 555-555-5555
Thanks in advance
I am wondering if it is possible to get the phone number of the person that called into our split/skill queue. Not the phone number of the queue but the phone number of the person making the call.
I looked in call_rec at dialed_digits but the numbers that return seem odd 1002257 is an example. I am trying to get to 555-555-5555
Thanks in advance