Getting No package to receive when there should be.

[KATEMT]

Hi,

we are running Epo 3.5.0. We have about 1500+ running everything (4.5/7.0/8.0) these are on a variety of machines (98, 2000, xp).

I've noticed that I can't install/change/edit/new tasks for any machine.

For example, I editted my task for my machine to uninstall 8.0. I set it to run immediately. I invoke a wakeup call. I get the message NO PACKAGE TO RECEIVE. This is true on any changes to any tasks that I make...I am unable to uninstall agents, install software, etc for all machines. Obviously, I am thinking this has something to do with my server...but I can't figure out what !?

I have a case open with NAI, but its not moving as quickly as I'd hoped.

Anybody have any suggestions !? I am at a loss. Thanks

 

[ePOAdmin]

Have done the

http://pcname:8081

to see if the machines are getting the call?

 

[KATEMT]

Hi,

Yes, they are getting the call...Here is an editted Agent Log...figuring the entire thing is too long. I have editted the tasks every which way and NOTHING. It won't recognize any policy change. It never recognizes that they have been changed. I am up to date on Dats. ??


20050104134633 i #120 Agent Agent wakeup call received
20050104134633 i #120 Agent Agent wakeup call for FULL PROPS received
20050104134633 I #120 naCmnLib Random seed = 0x18fc****
20050104134633 i #1180 Agent Agent started performing ASCI
20050104134633 I #1204 LstnSvr CAsyncSocket:etachHandle hSocket=1180
20050104134633 i #120 Agent Agent will connect to the ePO Server in 150 minutes and 0 seconds.
20050104134633 I #1180 Agent Collecting Properties
20050104134633 I #1180 Agent Collecting IP address using InternetManager
20050104134633 I #1180 InetMgr HTTP Session initialized
20050104134633 I #1180 InetMgr Connecting to HTTP Server in socket-mode
20050104134633 I #1180 InetMgr Connecting to Real Server: 172.30.16.51 on port: 80
20050104134633 I #1180 InetMgr Connected to Real Server: 172.30.16.51 on port: 80. No Proxy used!
20050104134633 I #1180 InetMgr HTTP Session closed
20050104134633 I #1180 InetMgr ------------------------------------------------------------
20050104134633 I #1180 Manage Collecting Properties
20050104134633 i #1180 Manage Collecting Properties
20050104134641 I #1180 Agent Agent is sending FULL PROPERTIES
20050104134641 I #120 Agent Started processing a package..
20050104134641 I #120 naCmnLib Random seed = 0xb250****
20050104134641 I #120 Agent Preparing Props Package
20050104134641 I #1180 Agent Forwarding all events
20050104134641 I #1180 Agent Forward all events request received
20050104134641 I #1184 Agent Agent event wakeup, processing events
20050104134641 i #1184 Agent Agent is looking for events to upload
20050104134641 I #1184 Agent Agent did not find any events to upload
20050104134641 I #1184 Agent Agent did not find any events to upload
20050104134641 I #1184 Agent Agent did not find any events to upload
20050104134641 I #1184 Agent Agent did not find any events to upload
20050104134647 I #120 naCmnLib Random seed = 0xa76a****
20050104134648 i #120 Agent Agent communication session started
20050104134648 i #120 Agent Agent is sending FULL PROPS package ePO server
20050104134648 i #120 Agent Agent is connecting to ePO server
20050104134648 I #120 InetMgr UploadFile/package to ePO Server: -->
20050104134648 I #120 InetMgr Connecting to site = ePO_VIRUSCAN,
20050104134648 I #120 InetMgr Connecting to ePO Server using IP address: 172.30.16.51
20050104134648 I #120 InetMgr HTTP Session initialized
20050104134648 I #120 InetMgr Connecting to HTTP Server in socket-mode
20050104134648 I #120 InetMgr Connecting to Real Server: 172.30.16.51 on port: 80
20050104134648 I #120 InetMgr Connected to Real Server: 172.30.16.51 on port: 80. No Proxy used!
20050104134648 I #120 InetMgr Uploading package to ePO Server...trial 1 / 6
20050104134648 I #120 InetMgr Uploading file C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Unpack\pkg00127493380017890000_128.spkg to ePO Server...
20050104134648 I #120 InetMgr Connecting to Real Server: 172.30.16.51 on port: 80
20050104134648 I #120 InetMgr Connected to ePO Server: 172.30.16.51
20050104134648 I #120 InetMgr Uploading SPIPE HTTP header
20050104134648 I #120 InetMgr Uploading data in bytes: 8192
20050104134648 I #120 InetMgr Uploading data in bytes: 8192
20050104134648 I #120 InetMgr Uploading data in bytes: 3703
20050104134648 I #120 InetMgr Reading acknowledgement from ePO Server
20050104134649 I #120 InetMgr No package to receive from ePO Server, HTTP return code: HTTP/1.0 202 OK

20050104134649 I #120 InetMgr
20050104134649 I #120 InetMgr Received response [202 OK] from ePO Server
20050104134649 I #120 InetMgr client:no package to receive
20050104134649 I #120 InetMgr Uploaded file : C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Unpack\pkg00127493380017890000_128.spkg to Server successfully
20050104134649 i #120 InetMgr Upload success and no package to receive
20050104134649 I #120 InetMgr HTTP Session closed

 

[JimmyZ1]

Do you have all the corresponding packages checked into the master repository?